Academic Records & Registrar Operations Lead

Ashland University; Ashland (OH); On-site; USD 65,000 - 90,000; Full time

Job summary

Ashland University invites applications for the Associate Registrar position in the Registrar’s Office. This full-time, year‑round role leads daily operations, guiding staff, and implementing best practices to support a diverse university community.

The Associate Registrar oversees the publication of the University Course Catalog, coordinates across departments, and provides data analysis for policy decisions. It includes supervision of the Assistant Registrar and cross-training for coverage.

Qualifications

• Bachelor’s degree required.
• Five+ years registrar office experience preferred.
• Proficiency with Microsoft Office and Google Suite.
• Strong written and verbal communication and customer service skills.
• Attention to detail and time management are essential.
• Experience with SIS systems is preferred.

Responsibilities

• Oversee daily operations in the Registrar’s Office and drive process improvements.
• Lead, supervise, and mentor staff, including the Assistant Registrar.
• Publish the University Course Catalog and coordinate with departments to ensure accuracy.
• Provide analysis and support for educational policy decisions; generate reports (Informer 5).
• Cross-train with colleagues to provide back‑up coverage as needed.

Skills

Microsoft Office

Google Suite

Written & verbal communication

Customer service

Time management

Analytical skills

Attention to detail

SIS systems knowledge

Education

Bachelor’s degree

Master’s degree

Tools

Colleague

Coursedog

Softdocs (Etrieve)

Job description

Ashland University invites applications for the Associate Registrar position in the Registrar’s Office. This full-time, year‑round role leads daily operations, guiding staff, and implementing best practices to support a diverse university community.

The Associate Registrar oversees the publication of the University Course Catalog, coordinates across departments, and provides data analysis for policy decisions. It includes supervision of the Assistant Registrar and cross-training for coverage.