Associate Property Claims Representative

Michigan Farm Bureau Family of Companies; Lansing (MI); Híbrido; USD 49.000 - 60.000; Tempo integral

Resumo da vaga

Michigan Farm Bureau Family of Companies is seeking a claims professional for a hybrid role based in Michigan, with on-site presence at the Lansing Farm Bureau Center. The position involves investigating, evaluating, and resolving property and casualty claims in line with company procedures and regulatory obligations.

A strong focus on customer service and timely, fair resolutions is essential. The role requires a high school diploma, at least one year of direct public contact, and a valid

Qualificações

• High school diploma or equivalent required.
• Minimum one year experience with direct public contact, such as sales or service representatives.
• Must possess outstanding listening and superior customer service skills.
• Must have access to high speed Internet at home if position is field-based.
• Must be able to live within a defined territory.
• Must possess a valid driver license with an acceptable driving record.

Responsabilidades

• Investigate, evaluate and control property and casualty claims under close supervision.
• Acquire working knowledge of general procedures and good claim practices.
• Acquire basic working knowledge of buildings, construction, and repair costs and methods.

Conhecimentos

Customer service

Public contact

Listening skills

Formação

High school diploma

Bachelor's degree preferred

Descrição da vaga

CompanyFB Mutual Insurance Co Of MIJob Description

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To ensure that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company. Investigate, evaluate and control property and casualty claims under close supervision. Acquire working knowledge of general procedures and good claim practices. Acquire basic working knowledge of various types of buildings, construction, and repair costs and methods, repair estimating system and scoping damages.

Requirements

• High school diploma or equivalent required.
• Minimum one year experience with direct public contact, such as sales or service representatives required.
• Must possess outstanding listening and superior customer service skills.
• Must have access to high speed Internet at home if position is field-based.
• Must be able to live within a defined territory.
• Must possess a valid driver license with an acceptable driving record.

Preferred

• Bachelors degree with focus on construction trades, agriculture-related studies, business administration or insurance-related field preferred.
• Knowledge Of Company And Divisional Policies And Procedures Preferred.
• Designations in INS, AIC, CPCU and/or similar professional insurance designation preferred.

Note: This is a Hybrid position working both Remotely from the State of Michigan, and On-site at the Farm Bureau Center located in Lansing, Michigan.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

Work TypeHybridStandard Hours8:00am-4:30pmPosition TypeFull-timeMinimum Rate54,743

Compensation details: 54743-54743 Yearly Salary

PI11e0f88b720e-25448-42114819