Senior Property Claims Representative

Michigan Farm Bureau Family of Companies; Grand Rapids (MI); Remote; USD 66,000 - 80,000; Full time

Benefits offered by this job

Full benefits (medical, dental, vision

Job summary

Michigan Farm Bureau Family of Companies is seeking a remote field adjuster handling commercial, farm property, and liability claims within the Greater Grand Rapids, Michigan area. You will investigate and control claims, ensure timely service, and resolve disputes in line with policy terms.

A bachelor’s degree and strong customer service are required, with CPCU/CPCU-like designations preferred. Office is home-based within Michigan; requires access to high-speed internet and a valid driver's

Qualifications

• Bachelor's degree or equivalent experience preferred in construction trades/agriculture/insurance
• Minimum five to seven years multi-line or property claims experience
• Advanced knowledge of insurance contracts and company policies
• Strong listening and customer service skills
• Experience with estimating systems and construction requirements

Responsibilities

• Investigate, evaluate and control property and casualty claims
• Ensure timely service and equitable resolutions
• Assist in training others on repair estimating system and scoping of damage
• Maintain knowledge of farm machinery, livestock and home furnishings

Skills

Customer service

Listening skills

Communication

Education

Bachelor's degree in construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered

Tools

Estimating systems

Job description

CompanyFB Mutual Insurance Co Of MIJob Description

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Requirements

• Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
• Minimum five to seven years multi-line or property claims experience required.
• Advanced knowledge of insurance contracts written by the companies required.
• Advanced knowledge of company and divisional policies and procedures required.
• Must possess outstanding listening and superior customer service skills.
• Advanced knowledge of estimating systems and construction requirements and methods required.
• Must have access to high speed Internet at home if position is field-based.
• Must possess a valid driver license with an acceptable driving record.
• Designations in INS, AIC and/or similar professional insurance designation required.

Preferred

• Designation in CPCU preferred.

Note:

This is a work from home (within the State of Michigan) field adjuster position, covering the Greater Grand Rapids, Michigan area.

Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.

PM19

Work TypeRemoteStandard Hours8:00am-4:30pmPosition TypeFull-timeMinimum Rate73,008

Compensation details:

73008-73008 Yearly Salary

PI787278bd2136-25448-41819810