Senior Property Claims Representative

Michigan Farm Bureau

Michigan

Remote

USD 66,000 - 80,000

Full time

2 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K

Job summary

FB Mutual Insurance Co of MI is seeking a Senior Property Claims Representative to ensure consistent application of procedures across commercial, residential, farm property and liability claims. You will investigate, evaluate and resolve claims while maintaining superior customer service and compliance with contracts and laws.

The role emphasizes training others on estimating and damage scoping, with remote work primarily serving Michigan counties.

Qualifications

Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience.
Minimum five to seven years multi-line or property claims experience required.
Advanced knowledge of insurance contracts written by the companies required.
Advanced knowledge of company and divisional policies and procedures required.
Excellent listening and customer service skills required.
Must have access to high speed Internet at home if position is field-based.
Valid driver license with acceptable driving record.

Responsibilities

Investigate, evaluate and control property and casualty claims under minimal supervision.
Ensure timely service and equitable resolution to insureds, claimants and the company.
Maintain advanced knowledge of buildings, materials, repair costs and scoping damages and train others in estimating systems.

Skills

Customer service

Claims handling

Communication

Education

Bachelor's degree

Tools

Estimating systems

Job description

Senior Property Claims Representative

Company

FB Mutual Insurance Co of MI

Job Description

To assure the consistent application of company procedures and practices in commercial, residential, farm property and property damage liability claim handling, so as to have a significant and positive overall effect on the company. To provide quality service to insureds and aid in the retention of business. To make certain that claims are properly investigated, evaluated and resolved within the company's contractual and legal obligations. To ensure timely service, while providing appropriate and equitable resolution to insureds, claimants and the company.

Investigate, evaluate and control property and casualty claims under minimal supervision.

Maintain advanced knowledge of various types of buildings, construction, repair cost and methods, repair-estimating system and scoping damages. Assist in training others on repair estimating system and scoping of damage.

Maintain advanced knowledge of farm machinery, livestock and home furnishings.

Requirements

Bachelor's degree required with focus on construction trades, agriculture-related studies, business administration or insurance related field preferred, or equivalent experience may be considered.
Minimum five to seven years multi-line or property claims experience required.
Advanced knowledge of insurance contracts written by the companies required.
Advanced knowledge of company and divisional policies and procedures required.
Must possess outstanding listening and superior customer service skills.
Advanced knowledge of estimating systems and construction requirements and methods required.
Must have access to high speed Internet at home if position is field-based.
Must possess a valid driver license with an acceptable driving record.
Designations in INS, AIC and/or similar professional insurance designation required.

Designation in CPCU preferred.

Note: This is a work from home position primarily covering these Michigan counties: Allegan, Barry, Berrien, Cass, Ionia, Kent, Muskegon, Ottawa, St. Joseph, Van Buren. Candidate must live in one of these Michigan counties.