Associate Program Manager – MGA Underwriting & Compliance

Hippo; Austin, Dallas, Morristown (TX, TX, NJ); On-site; USD 85,000 - 140,000; Full time

Benefits offered by this job

Healthy Hippos Benefits

Equity

Training and Career Growth

Flexible Time Off

Little Hippos Program

Hippo Habitat

Job summary

Hippo is seeking an Associate Program Manager to support underwriting operations for partner programs across the U.S. You will help ensure compliance, reporting, and documentation accuracy while developing underwriting judgment for MGA-written business.

This role reports to the VP, Underwriting, Partner Programs, and collaborates with underwriting and program management professionals across the portfolio. You will handle state filing review, onboarding checklists, term accuracy, renewal data,

Qualifications

• Bachelor's degree preferred, or equivalent experience.
• Three or more years of Property and Casualty insurance experience in underwriting/operations/compliance-support.
• Strong attention to detail and comfort working with structured data (spreadsheets, reporting templates, filing systems).
• Ability to follow defined processes precisely while proactively flagging exceptions or discrepancies.
• Clear written communication for internal reporting and documentation.
• Exposure to program business, MGA relationships, or fronting structures is a plus.
• Familiarity with underwriting/reinsurance reporting concepts (bordereaux, treaty accounts) is a plus.
• Experience with contract management systems (e.g., Lexion) or underwriting/rating systems is a plus.

Responsibilities

• State filing and program onboarding: assist with state filing review and tracking across the VP's portfolio, compiling documentation for sign-off ahead of new program launches and renewals, and maintaining onboarding checklists so new MGA partner programs move through launch process without missed regulatory steps.
• Deal-terms accuracy: review deal-specific business terms and documentation for accuracy and completeness ahead of sign-off, flag discrepancies between negotiated terms and program documentation.
• Renewal support: compile performance data, loss history, and program documentation to support renewal strategy planning, with Finance and Operations.
• Strategic objective tracking: track program performance against objectives set by CEO and leadership, providing current data to report progress and flag risks.
• Reinsurer and treaty reporting: prepare monthly reporting packages, pull data from underwriting and claims systems for validation before sending to reinsurers.
• Account reconciliation: support reconciliation of balances due to/from MGAs and reinsurers, flag discrepancies for review.
• Claims and IBNR reporting: compile claims and treaty inputs for leadership review ahead of quarterly reserve cycles.
• Underwriting guideline and audit support: gather and organize underwriting guideline docs, conduct first-pass data validation ahead of audits.
• Audit findings tracking: track and log audit findings and remediation status.
• Contract administration: load signed reinsurance agreements into contract database (Lexion) and maintain files.
• New business support: gather data on prospective MGA partners for portfolio.

Skills

Attention to detail

Data handling

Process adherence

Written communication

MGA/program knowledge

Contract systems

Education

Bachelor's degree

Tools

Lexion

Job description

Hippo is seeking an Associate Program Manager to support underwriting operations for partner programs across the U.S. You will help ensure compliance, reporting, and documentation accuracy while developing underwriting judgment for MGA-written business.

This role reports to the VP, Underwriting, Partner Programs, and collaborates with underwriting and program management professionals across the portfolio. You will handle state filing review, onboarding checklists, term accuracy, renewal data,