Associate Process Improvement Consultant - Healthcare Ops

OU Medical Center; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

OU Medical Center is seeking a Process Improvement Consultant I to support data collection, workflow analysis, and structured process improvement activities. You will help build foundational process improvement capability and assist small-scale projects, collaborating with clinical, operational, and administrative teams to drive safer, higher-quality patient care and improved efficiency.

The role emphasizes basic analytics, standard work development, and participation in cross-functional teams,

Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or related field required.
• No experience required.
• Basic data analytics and visualization skills.
• Strong communication and facilitation skills.
• Microsoft Office with focus on Excel, Word, PowerPoint and Visio.

Responsibilities

• Conducts workflow observations and initial process mapping to document current-state workflows.
• Assists in developing value stream maps and identifying waste, variation, and inefficiencies.
• Collects, validates, and analyzes data to support improvement initiatives.
• Supports small-scale improvement projects with defined scope and guidance from senior consultants.
• Develops basic dashboards, run charts, and visual displays for project monitoring.
• Supports tracking of project metrics and documentation of progress.
• Supports development and documentation of standard work and process changes.
• Assists with implementation of redesigned processes and monitors early adoption.
• Participates in cross-functional improvement teams to apply best practices.
• Prepares summaries of findings and communicates updates to teams.
• Supports training and orientation activities related to basic process improvement methodologies.

Skills

Data analytics

Data visualization

Project management

Communication skills

Facilitation skills

Education

Bachelor's degree (Healthcare Admin/Nursing/Business/Industrial Eng)

Tools

MS Excel

Word

PowerPoint

Visio

Job description

OU Medical Center is seeking a Process Improvement Consultant I to support data collection, workflow analysis, and structured process improvement activities. You will help build foundational process improvement capability and assist small-scale projects, collaborating with clinical, operational, and administrative teams to drive safer, higher-quality patient care and improved efficiency.

The role emphasizes basic analytics, standard work development, and participation in cross-functional teams,