Process Improvement Consultant

OU Medical Center; Oklahoma City (OK); On-site; USD 55,000 - 75,000; Full time

Job summary

OU Medical Center is seeking a Process Improvement Consultant I to support data collection, workflow analysis, and structured process improvement activities. You will help build foundational process improvement capability and assist small-scale projects, collaborating with clinical, operational, and administrative teams to drive safer, higher-quality patient care and improved efficiency.

The role emphasizes basic analytics, standard work development, and participation in cross-functional teams,

Qualifications

• Bachelor's degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or related field required.
• No experience required.
• Basic data analytics and visualization skills.
• Strong communication and facilitation skills.
• Microsoft Office with focus on Excel, Word, PowerPoint and Visio.

Responsibilities

• Conducts workflow observations and initial process mapping to document current-state workflows.
• Assists in developing value stream maps and identifying waste, variation, and inefficiencies.
• Collects, validates, and analyzes data to support improvement initiatives.
• Supports small-scale improvement projects with defined scope and guidance from senior consultants.
• Develops basic dashboards, run charts, and visual displays for project monitoring.
• Supports tracking of project metrics and documentation of progress.
• Supports development and documentation of standard work and process changes.
• Assists with implementation of redesigned processes and monitors early adoption.
• Participates in cross-functional improvement teams to apply best practices.
• Prepares summaries of findings and communicates updates to teams.
• Supports training and orientation activities related to basic process improvement methodologies.

Skills

Data analytics

Data visualization

Project management

Communication skills

Facilitation skills

Education

Bachelor's degree (Healthcare Admin/Nursing/Business/Industrial Eng)

Tools

MS Excel

Word

PowerPoint

Visio

Job description

Position Title: Process Improvement Consultant

Department: Quality & Process Improvement

General Description:

The Process Improvement Consultant I supports improvement initiatives by assisting with data collection, workflow analysis, and structured process improvement activities. This role focuses on building foundational process improvement capability and supporting small‑scale improvement projects under guidance. The Consultant I works collaboratively with clinical, operational, and administrative teams to identify inefficiencies, support implementation of evidence‑based improvements, and contribute to improved patient care quality, safety, and operational efficiency.

Essential Responsibilities:

Responsibilities listed in this section are core to the position and encompass all organization facilities, to include outlying Ambulatory Clinics. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.

• Conducts workflow observations and initial process mapping to document current‑state workflows.
• Assists in developing value stream maps and identifying waste, variation, and inefficiencies.
• Collects, validates, and analyzes data to support assigned improvement initiatives.
• Supports small‑scale improvement projects with defined scope and guidance from senior consultants.
• Develops basic dashboards, run charts, and visual displays to support project performance monitoring.
• Assists with tracking improvement project metrics and documenting progress.
• Supports development and documentation of standard work and process changes.
• Assists with implementation of redesigned processes and monitors early adoption.
• Participates in cross‑functional improvement teams to support implementation of best practices.
• Prepares summaries of findings and communicates project updates to improvement teams.
• Supports training and orientation activities related to basic process improvement methodologies.

General Responsibilities:

Performs other duties as assigned.

Minimum Qualifications:

• Education: Bachelor's degree in Healthcare Administration, Nursing, Business, Industrial Engineering, or related field required.
• Experience: No experience required.
• License(s)/Certification(s)/Registration(s) Required: None required.

Knowledge, Skills and Abilities:

• Basic data analytics and visualization skills
• Ability to manage multiple projects and meet deadlines in a fast‑paced environment.
• Strong communication and facilitation skills
• Microsoft Office skills with heavy emphasis in MS Excel, Word, PowerPoint as well as Visio

We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more.

OU Health is an equal opportunity employer. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family.