Associate Patient Services Specialist

Providence; Olympia (WA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence Medical Group Southwest Washington seeks a Patient Services Specialist to provide front-line administrative support for daily clinic operations. You will register patients, schedule routine appointments, verify insurance, and perform general clerical tasks to keep the care team running smoothly.

Join Providence where patient-focused care and mutual respect guide our work; we value compassionate service and clear communication as we empower teams to deliver accessible care to our

Qualifications

• Experience in customer service, medical office, or healthcare settings.

Responsibilities

• Register patients at check-in and verify and update demographic information.
• Schedule appointments for routine and basic healthcare services.
• Verify insurance information and assist with payer details as needed.
• Maintain general clerical duties to support efficient clinic operations.

Skills

Customer service experience

Job description

The Patient Services Specialist provides front-line administrative support to ensure smooth daily operations of the clinic. This role is responsible for patient registration, appointment scheduling for routine and basic healthcare services, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Medical Group Southwest Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Preferred Qualifications:

• Related customer service, medical office, or healthcare experience.

Why Join Providence?

Our best-in-class benefitsare uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Missionof caring for everyone, especially the most vulnerable in our communities.