Patient Services Specialist - ORTHOPEDICS

Providence; Santa Rosa (CA); On-site; USD 42,000 - 54,000; Full time

Job summary

Providence Medical Foundation is seeking a Patient Services Specialist – Journey Level to support front-office operations in Santa Rosa, CA. You will manage patient registration, appointment scheduling, and insurance verification with a focus on accuracy and compassionate service.

Join a team that values teamwork, professional growth, and patient-centered care as part of a broader mission to serve the community.

Qualifications

• 1 year customer service, medical office, or healthcare experience.
• 6 months experience as a Providence employee in an Associate position.

Skills

Customer service

Medical office

Healthcare experience

Job description

The Patient Services Specialist – Journey Level performs all core front-office functions with increased independence and efficiency. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.

Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.

Required Qualifications:

• 1 year customer service, medical office, or healthcare experience (or)
• 6 months experience as a Providence employee in an Associate position.

Why Join Providence?

Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Missionof caring for everyone, especially the most vulnerable in our communities.