Associate Marketing Automation Engineer — Integrations & Data

USP; Rockville (MD); On-site; USD 71,000 - 94,000; Full time

Job summary

USP is seeking an Associate Software Engineer to support and enhance the Marketo platform through configuration, integration management, campaign automation, and data governance. This role partners with IT, Marketing Operations, and Sales Operations to ensure scalable, reliable, and compliant marketing automation processes.

The engineer owns day-to-day platform operations while contributing to system improvements and cross-system alignment.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Engineering, or a related technical field (or equivalent practical experience).
• 1-2 years of experience in a technical, engineering, or systems support role.
• Working knowledge of HTML and CSS; exposure to basic JavaScript is a plus.
• Understanding of how APIs and webhooks work, or strong aptitude to learn integration concepts quickly.
• Interest in or exposure to CRM systems (Salesforce, HubSpot, etc.) and/or marketing automation platforms - prior hands-on Marketo experience is not required.
• Comfort working with structured data: field mapping, data types, and schema logic.
• Strong problem-solving instincts and willingness to troubleshoot systematically.
• Clear communicator, able to explain technical issues to both technical and non-technical stakeholders.

Responsibilities

• Support user account creation, access permissions, and role governance across marketing automation and CRM platforms to maintain secure, compliant operations.
• Translate stakeholder requirements into technical configurations, reusable templates, and scalable operational solutions within a marketing automation platform (e.g., Marketo, HubSpot, Pardot, or similar).
• Help maintain platform architecture — folder structures, naming conventions, tokens, and operational program frameworks.
• Build and maintain field mappings and synchronization logic between the marketing platform and CRM (e.g., Salesforce), supporting schema alignment and data quality.
• Clone, configure, and test forms, landing pages, and web assets in Sandbox and Production environments using HTML/CSS fundamentals.
• Troubleshoot sync issues between systems, including field conflicts, validation errors, and API-related failures — with support from senior engineers as needed.
• Assist with datatype changes, schema updates, and cross-system compatibility checks to keep integrations stable.
• Support Sandbox refresh activities: configuration audits, asset restoration, and sync re-establishment.
• Help build and maintain trigger-based campaigns, automated workflows, and nurture programs, learning platform-specific logic on the job.
• Assist with segmentation setup, audience management, and basic data governance practices.
• Monitor system health and campaign performance dashboards, flagging issues to senior team members.
• Support data quality and compliance standards across marketing and CRM systems.

Skills

HTML & CSS

APIs & webhooks

CRM exposure

Problem-solving

Communication

Education

Bachelor's degree in Computer Science or related field

Tools

Marketo

Salesforce

HubSpot

Job description

USP is seeking an Associate Software Engineer to support and enhance the Marketo platform through configuration, integration management, campaign automation, and data governance. This role partners with IT, Marketing Operations, and Sales Operations to ensure scalable, reliable, and compliant marketing automation processes.

The engineer owns day-to-day platform operations while contributing to system improvements and cross-system alignment.