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BioSpace is seeking a Marketing Automation Support Specialist to configure and optimize marketing automation platforms, manage campaigns, and ensure CRM integrations.
You will troubleshoot synchronization issues, support platform updates, monitor health and performance, and maintain data quality. A technical degree or equivalent experience is required with 1–2 years in a technical/support role; HTML/CSS knowledge is expected, CRM/MA experience is a plus.
Support and improve marketing automation platforms through configuration, user and access management, campaign workflows, and CRM integrations. Maintain data quality and system reliability by troubleshooting synchronization issues, supporting platform updates, and monitoring system health and campaign performance.
Requirements: A bachelor's degree in a technical field or equivalent practical experience is required, along with 1–2 years in a technical, engineering, or systems support role. Candidates should have working knowledge of HTML and CSS, an understanding of structured data and integration concepts, and strong troubleshooting and communication skills; marketing automation or CRM experience is a plus.
Key Skills: Marketing Automation, Marketo, CRM Integration, Salesforce, HTML, CSS, JavaScript, APIs, Webhooks, Field Mapping, Data Governance, Campaign Automation, Troubleshooting, Data Quality, Schema Management, Stakeholder Communication
Benefits: Paid Time Off, Healthcare, Retirement Savings