Associate Software Engineer

BioSpace; Rockville (MD); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Paid Time Off

Healthcare

Retirement Savings

Job summary

BioSpace is seeking a marketing automation support specialist to configure and enhance our platform, manage user access, and drive campaign automation. You will help govern data and ensure secure, compliant operations across sandbox and production environments.

You will maintain integrations with CRM systems, troubleshoot issues, collaborate with stakeholders, and translate technical concepts into clear guidance for marketing teams.

Qualifications

• Bachelor's degree in a technical field or equivalent required.
• 1–2 years in a technical, engineering, or systems support role.
• Working knowledge of HTML and CSS.
• Familiarity with structured data and CRM/marketing automation concepts.
• Basic JavaScript and API/webhook exposure is advantageous.

Responsibilities

• Configure and enhance the marketing automation platform through configuration, user and access management, campaign automation, and data governance.
• Maintain integrations and data synchronization with CRM systems, troubleshoot issues, and help ensure reliable, compliant operations across sandbox and production environments.

Skills

Marketo

Marketing Automation

CRM Integration

Salesforce

HTML

CSS

JavaScript

APIs

Webhooks

Field Mapping

Data Governance

Campaign Automation

Workflow Configuration

Troubleshooting

Data Quality

Stakeholder Communication

Education

Bachelor's degree in a technical field or equivalent

Job description

Support and enhance the marketing automation platform through configuration, user and access management, campaign automation, and data governance. Maintain integrations and data synchronization with CRM systems, troubleshoot issues, and help ensure reliable, compliant operations across sandbox and production environments.

Requirements:

A bachelor's degree in a technical field or equivalent practical experience and 1–2 years in a technical, engineering, or systems support role are required. Candidates should have working knowledge of HTML and CSS, familiarity with structured data and CRM or marketing automation concepts, and strong troubleshooting and communication skills; basic JavaScript and API or webhook exposure are advantageous.

Key Skills:

Marketo, Marketing Automation, CRM Integration, Salesforce, HTML, CSS, JavaScript, APIs, Webhooks, Field Mapping, Data Governance, Campaign Automation, Workflow Configuration, Troubleshooting, Data Quality, Stakeholder Communication

Benefits:

Paid Time Off, Healthcare, Retirement Savings