Associate Manager, Visual Merchandising & Store Experience

JCrew Stores / Ashe DC Grace Holmes, Inc.; United States; On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Competitive base pay

Bonus programs

60% employee discount on J.Crew brands

Paid time off and holidays

401(k) with company matching

Medical, dental, vision, life ins.

Travel, fitness and tech discounts

Job summary

J.Crew Group is seeking an Associate Manager to join our leadership team. You will drive profitability by strengthening customer connections, brand loyalty, and community engagement, providing coaching to maximize team performance, and stepping into various store roles to maintain operational excellence.

You will own a designated division (Visual Merchandising, Operations, HR, Service & Selling) and collaborate with the Store Director and management team to ensure exceptional customer

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.

Responsibilities

• Collaborate with Store Director to maximize profitability and brand connection.
• Own your division of responsibility (Visual Merchandising, Operations, HR, Service & Selling).
• Manage store operations, systems, and technology with accountability.
• Support Store Director with recruiting, training and development efforts.
• Foster a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class service.
• Develop innovative ways to engage the community and build loyalty.

Skills

Retail management

Customer experience

Leadership

Team collaboration

Job description

J.Crew Group is seeking an Associate Manager to join our leadership team. You will drive profitability by strengthening customer connections, brand loyalty, and community engagement, providing coaching to maximize team performance, and stepping into various store roles to maintain operational excellence.

You will own a designated division (Visual Merchandising, Operations, HR, Service & Selling) and collaborate with the Store Director and management team to ensure exceptional customer