Associate Manager, Retail Leadership & Brand Experience

Madewell; The Woodlands (TX); On-site; USD 33,000 - 41,000; Full time

Benefits offered by this job

Discounts on brand products

Paid time off

401(k) with company matching

Medical/dental/vision insurance

Bonus programs

Employee discounts

Job summary

Madewell, a J.Crew Group brand, is seeking an Associate Manager to lead a store team in selling premium denim and wardrobe pieces. You will partner with the Store Director to own a business area, drive profitability, and coach employees to deliver exceptional customer service.

You’ll supervise operations, staffing, and training while maintaining brand standards, retention, and a strong community presence. This role emphasizes flexibility and leadership in a fast-paced fashion environment.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Responsibilities

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Skills

Retail management

Leadership

Team collaboration

Flexibility

Customer service

Tools

POS systems

Job description

Madewell, a J.Crew Group brand, is seeking an Associate Manager to lead a store team in selling premium denim and wardrobe pieces. You will partner with the Store Director to own a business area, drive profitability, and coach employees to deliver exceptional customer service.

You’ll supervise operations, staffing, and training while maintaining brand standards, retention, and a strong community presence. This role emphasizes flexibility and leadership in a fast-paced fashion environment.