Associate Manager

Lilly Pulitzer; Towson (MD); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare

Product discounts

Paid time off

Retirement savings

Job summary

Lilly Pulitzer in Towson, MD is seeking an Associate Manager in Brand Strategy to support the store’s budgeted net sales and deliver an exceptional customer experience aligned with the Resort Chic lifestyle.

You will protect store assets, lead with optimism, coach talent, and foster a sunny, high-energy team culture while upholding company values and driving results during peak periods and seasonal campaigns.

Qualifications

• Minimum two years in retail or relevant industry.
• Four year college degree is preferred.
• Genuine optimistic approach to leadership.
• Passion for the Lilly Pulitzer Brand positioning.
• Ability to work store schedule including nights, weekends and holidays.

Responsibilities

• Deliver an exceptional customer experience.
• Protect the assets of the store.
• Provide clear and concise communication with Store Manager, Assistant Store Manager, peers and store team.
• Share and lead in strong store culture consistent with the brand.
• Exhibit organizational and operational competencies.

Skills

Customer experience

Leadership

Communication

Team leadership

Education

Bachelor's degree preferred

Job description

Lilly PulitzerJob Type:RegularBrand StrategyOur Brand mission is to inspire confidence and optimism, inviting everyone to shine bright and stand out.Our Brand vision statement is: “Create Your Sunshine, A Resort State of Mind”.Our Brand Equities are: Casual Glamour, Sunny & Spirited, and Charmingly Disarming.Job DescriptionThe Associate Manager has the primary responsibility to support management in achieving Budgeted Net Sales for their respective store, provide an exceptional customer experience and embrace the brand positioning. All management should uphold the Company Core Values and Core Leadership Qualities.This is achieved through the following:Deliver an exceptional customer experienceProtect the assets of the storeProvide clear and concise communication skills with Store Manager, Assistant Store Manager, peers and store team.Commitment to Company Core Values and Core Leadership QualitiesShare and lead in strong store culture consistent with the brand resulting in a positive and motivating atmosphereExhibit organizational and operational competenciesParticipate and understand Division of ResponsibilitiesDelivering ResultsAchieve or exceed Budgeted Net SalesManage daily sales productivity through Daily JuiceDrive business through utilization of KPI’s fostering team selling cultureSupport of store specific strategiesCustomer Experience and Store CultureEducate and reinforce the Lilly’s Resort Chic lifestyleBuild and cultivate effective relationships with the customer.Embrace and implement the Lilly Pulitzer Selling CultureInspire others to deliver an exceptional in store experience consistent with company cultureCreate an optimistic, high energy, team oriented, and sunny store atmosphereLeadershipInspire others positivelyWin as a Team mentalityDemonstrate agility and flexibilityClear and concise communicationEmbrace, exhibit and uphold the company Core Values and Core Leadership QualitiesTalent and Team DevelopmentTrain and develop A+ TalentCoach and manage in the momentProvide team with actionable, regular and effective feedbackConsistency in utilization of company training toolsOperations ExcellenceMaintain inventory management systemsParticipate in Division of ResponsibilityCompliance with retail store and company policy and proceduresSafeguard assets of storeQualificationsMinimum two years in retail or relevant industryFour year college degree is preferredGenuine optimistic approach to leadershipPassion for the Lilly Pulitzer Brand positioningAbility to work store schedule as needed including nights and weekends and holidaysMiscellaneousThis position is classified as hourly; it is non-exempt and is eligible for overtime. Given the seasonality of the business, this position may require flexible, additional working hours during peak periods. Adhere to the Company Retail Holiday time off policy. This position is reviewed annually.Pay Range:$20.25/hour - $23.25/hourPay is based on multiple factors, such as qualifications/skills/experience, geography, and state and local wage laws. In addition, bonus and/or commission and benefits including healthcare, retirement savings, paid time off/vacation, and product discounts may be offered.Lilly Pulitzer is an equal opportunity employer and does not discriminate against qualified applicants based on race, color, sex, gender, gender identity, gender expression, religious creed, sexual orientation, pregnancy, national origin, ancestry, age, military and veteran status, marital status, physical or mental disability, protected medical condition, genetic information, reproductive health decision-making, lawful off-duty use of marijuana, any other characteristic protected by law, or any combination of two or more of the characteristics listed here.Lilly Pulitzer participates in E-Verify. Details in English and Spanish . Right to Work Statement in English and Spanish .If you need assistance and/or a reasonable accommodation due to a disability during the application process, please contact the Lilly Pulitzer Talent Development Department at 610-878-5550.