Associate IT Systems Administrator: Cloud-First & Identity

MAI Animal Health; Wisconsin; On-site; USD 55,000 - 75,000; Full time

Job summary

MAI Animal Health is seeking an Associate Systems Administrator to support and evolve our IT environment across office and manufacturing operations. The role blends hands-on user support with growing responsibility in Microsoft 365 administration, identity management, and modern endpoint services.

This position is ideal for moving beyond traditional help desk work and growing into a systems administration role.

Qualifications

• Associate degree in computer science, related field, or equivalent experience.
• Certifications in Microsoft 365, Entra ID, or modern identity management preferred.
• Experience in IT support and end-user computing.
• Manufacturing environment experience is a plus.

Responsibilities

• Support and administer Microsoft 365 services (Exchange Online, Teams, SharePoint, OneDrive).
• Manage user accounts, licensing, and access controls in Entra ID.
• Assist with implementing security controls such as MFA and Conditional Access.
• Troubleshoot and support collaboration and communication platforms.
• Support endpoint management with Intune/Endpoint Manager.
• Assist with device provisioning and lifecycle management.
• Support patching, updates, and endpoint compliance during modernization.

Skills

IT support

Systems administration

End user computing

Customer service

Documentation

Team collaboration

Education

Associate degree in computer science or related field

Tools

Microsoft 365

Entra ID (Azure AD)

Intune/Endpoint Manager

Job description

MAI Animal Health is seeking an Associate Systems Administrator to support and evolve our IT environment across office and manufacturing operations. The role blends hands-on user support with growing responsibility in Microsoft 365 administration, identity management, and modern endpoint services.

This position is ideal for moving beyond traditional help desk work and growing into a systems administration role.