IT System Administrator

Questpro; Boston (MA); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Annual bonus

PTO

Job summary

Questpro in Boston, MA is seeking an IT – Systems Administrator to maintain Microsoft 365, Azure, endpoint management, and identity services on site.

You will own day-to-day infrastructure operations, automate tasks with PowerShell, and support security posture and incident response while collaborating with the Senior Systems Administrator.

This in-house, full-time role offers a competitive salary, annual bonus, PTO, and opportunities for advancement in a growing technology-focused team.

Qualifications

• 3+ years of experience administering Microsoft 365 and related services.
• Bachelor's degree in Computer Science or related field.
• Proven Microsoft 365 Admin experience.
• Azure Admin certification, MS Endpoint Certification, CompTIA+ preferred.

Responsibilities

• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, user provisioning, permissions, security groups, and account lifecycle activities.
• Manage Microsoft Intune and endpoint services, including device compliance, deployment profiles, application deployments, software updates, device lifecycle management, endpoint remediation, and endpoint security practices.
• Administer Microsoft Entra ID users, groups, role assignments, multifactor authentication, Conditional Access, and RBAC.
• Monitor and respond to Microsoft Defender and related security alerts; support vulnerability management, endpoint security reviews, remediation, access reviews, and compliance evidence gathering.
• Troubleshoot and resolve advanced Microsoft 365, endpoint, connectivity, authentication, mail flow, and cloud infrastructure issues.
• Develop, modify, and maintain PowerShell scripts to automate recurring tasks, improve reporting, and strengthen operational consistency.

Skills

MS 365

PowerShell

Azure

Security best practices

Education

Bachelor's degree in Computer Science or related

Tools

Microsoft 365

Exchange Online

Intune

Entra ID

Defender

Job description

Immediate Job Opening: IT – Systems Administrator The Systems Administrator administers, maintains, secures, and improves Microsoft 365, Azure, endpoint management, and identity management environments. This role owns day-to-day infrastructure operations; resolves complex technical issues; implements approved technology changes; automates routine processes; and helps ensure reliable, secure technology services. The Systems Administrator partners with the Senior Systems Administrator on modernization, cybersecurity, architecture planning, and strategic technology projects, while providing guidance to junior team members. Must have experience with: MS 365, Exchange Online (EAC), Endpoint Management (MS InTune), Security admin, Azure admin

In This Role You Will

• Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint Online, OneDrive, licensing, user provisioning, permissions, security groups, and account lifecycle activities
• Manage Microsoft Intune and endpoint services, including device compliance, deployment profiles, application deployments, software updates, device lifecycle management, endpoint remediation, and endpoint security practices.
• Administer Microsoft Entra ID users, groups, role assignments, multifactor authentication, Conditional Access, and role-based access controls
• Monitor and respond to Microsoft Defender and related security alerts; support vulnerability management, endpoint security reviews, remediation, access reviews, compliance evidence gathering, and security control documentation.
• Troubleshoot and resolve advanced Microsoft 365, endpoint, connectivity, authentication, mail flow, collaboration platform, Azure, and cloud infrastructure issues.
• Develop, modify, and maintain PowerShell scripts to automate recurring administrative tasks, improve reporting, and strengthen operational consistency.
• Create and maintain technical documentation, procedures, configuration records, and runbooks that support consistent administration and audit-ready operations.
• Lead small to mid-sized infrastructure, Microsoft 365, endpoint, and security projects, including testing, deployment coordination, documentation, and change management support.

To Be Qualified You Will Need

• 3+ years of experience as described above
• Bachelors degree in Computer Science or related
• Proven Microsoft 365 Admin experience
• Would love to find someone who is Azure Admin certified, MS Endpoint Certified, CompTIA+

This is a fulltime, permanent position offering excellent salary and annual bonus, PTO, great work life balance, amazing team of people to work with at an industry leader and opportunity for advancement.

This position is in house and on site and will require the person to be in the office daily. The location is Boston.