Associate IT Support Engineer (Windows & SQL) – Hybrid

Fusionehr; Topeka (KS); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401K

Generous PTO

Job summary

Fusionehr is seeking an Associate Technical Engineer for its support team in Topeka, KS. This hybrid position involves providing software support, troubleshooting, and installation while working directly with customers. Ideal candidates will possess a Bachelor's degree and relevant IT experience, with a strong ability to communicate and solve problems effectively.

Employees enjoy competitive salaries, starting at $50,000, comprehensive benefits, and growth opportunities within the company.

Qualifications

• 1-2+ years of experience in a related IT role.
• Strong analytical and problem-solving skills.
• Excellent customer service skills and ability to build relationships.

Responsibilities

• Assist customers with software questions or issues.
• Provide desktop and application support in on-prem and hosted environments.
• Research and analyze issues for successful outcomes.
• Maintain and update technical documentation.

Skills

SQL

Windows Servers

Active Directory

Problem-solving

Customer service

Education

Bachelor's degree in Computer Science or related field

Tools

SQL

Microsoft Office

Job description

Fusionehr is seeking an Associate Technical Engineer for its support team in Topeka, KS. This hybrid position involves providing software support, troubleshooting, and installation while working directly with customers. Ideal candidates will possess a Bachelor's degree and relevant IT experience, with a strong ability to communicate and solve problems effectively.

Employees enjoy competitive salaries, starting at $50,000, comprehensive benefits, and growth opportunities within the company.