Associate Inside Sales Representative

Simpson Strong-Tie Company Inc.; North Carolina; On-site; USD 26,697 - 40,074; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Retirement contributions

Paid holidays

Employee discounts

Job summary

Simpson Strong-Tie Company Inc. is looking for an Associate Inside Sales Representative to assist customers with information, pricing, and orders. Responsibilities include answering phone queues, providing technical assistance, and managing customer requests.

The ideal candidate has a High School Diploma or GED, customer service experience, and proficiency with common computer programs. This position offers a competitive hourly pay of $19.38 - $29.09, along with comprehensive benefits.

Qualifications

• Customer service experience a plus.
• Proficiency with Outlook, Excel, MS Word required.
• Ability to add, subtract, multiply, divide whole numbers and fractions.

Responsibilities

• Answer the queue phone and provide customers with requested information.
• Input orders into the computer.
• Provide technical help when able.
• Handle customer problems and process orders.

Skills

Customer service experience

Proficiency with Outlook, Excel, MS Word

Mathematical reasoning

Communication skills

Education

High School Diploma or GED

Job description

Job Title

Associate Inside Sales Representative

Location

Columbus, OH

Responsibilities

• Answer the queue phone and provide customers with requested information including pricing and ship dates.
• Input orders into the computer.
• Provide technical help when able.
• Handle all types of customer problems and requests and process orders.

Requirements

• High School Diploma or GED required.
• Customer service experience a plus.
• Proficiency with Outlook, Excel, MS Word, and similar computer programs.
• Accountability & Dependability: consistent reliable, punctual attendance.
• Mathematical reasoning: ability to add, subtract, multiply, divide whole numbers, fractions, percentages, decimal equivalents.
• Reading comprehension: read and write simple correspondence and follow instructions.
• Analysis/Reasoning: interpret instructions in written, oral, diagram form.
• Customer focus: quickly solve customer problems.
• Communication: effective one-on-one, small group and team communication.

Compensation and Benefits

Pay: $19.38 - $29.09 per hour.

Benefits include medical, dental, vision, retirement contributions, employee stock purchase plan, bonus and commission, paid holidays, vacation, sick days, funerals and jury duty, years of service awards, employee discounts, referral bonuses, charitable contribution matching, education reimbursement, and more. View benefit plan details at https://benefits.strongtie.com/.

Physical Requirements and Work Environment

Employee frequently required to sit, talk, hear, walk and stand; may occasionally push or lift up to 25 lbs. The job operates in a professional office environment with standard office equipment.

Travel

Not normally required; may be required for training purposes.

EEO Statement and Policies

We are an equal opportunity employer. All employment decisions are based on qualifications and merit. All job offers are contingent upon a successful drug screen and criminal background check, in accordance with applicable laws.