Associate Implementation Analyst

MeridianLink; Oregon; Hybrid; USD 55,000 - 75,000; Full time

Job summary

MeridianLink, Inc. is seeking an Associate Implementation Analyst to drive client deployments for our licensed software. You will educate clients on capabilities and act as a bridge between the client and internal teams to ensure timely delivery.

The role requires an entry-level professional with basic onboarding skills and the ability to work with SIS configuration and UAT activities, contributing to ongoing client success and product feedback.

Qualifications

• Bachelor's degree with 0–2 years of professional experience.
• Ability to perform client/third-party onboarding activities.
• Ability to shadow and assist SIS in configuration and UAT implementation activities.
• Strong communication and client-facing skills.

Responsibilities

• Lead full life cycle of initial and subsequent client deployments for MeridianLink software.
• Act as liaison between client and other company departments to manage expectations and timelines.
• Educate clients on software capabilities and collect enhancement ideas for Product organization.
• Gather core credentials, third-party credentials, and product requirements.
• Review and provide product workbooks; troubleshoot third-party issues as needed.
• Support client validation configuration and ensure project resources meet timelines.

Skills

Client onboarding

Project coordination

Communication

Education

Bachelor's degree

Tools

SIS configuration

UAT testing

Job description

Position Summary:

The Associate Implementation Analyst will lead the full life cycle of initial and subsequent client deployments for software licensed by MeridianLink. The role will manage client expectations, meet timelines, and act as a liaison between the client and other company departments. This role will educate clients on software capabilities and communicate customer enhancement ideas to the Product organization.

Expected Duties:

• Associate Implementation Analyst will gather core credentials, third-party credentials, product requirements, and client documents
• Expected to provide and review product workbooks
• Responsible for reviewing and troubleshooting third-party issues
• Associate Implementation Analyst will support client validation configuration
• The role will have a growing understanding of MeridianLink's licensed software and its capabilities to educate and provide best practice recommendations to clients
• Expected to adhere to project schedules and effectively ensures all project resources meet expected timelines.

Qualifications: Knowledge, Skills, and Abilities:

• Entry-level professional within the subject area
• Requires basic skill set and proficiency
• Will conduct work assignments as directed
• Bachelor's degree and 0-2 years of professional experience
• Ability to perform client/third Party Onboarding activities
• Ability to shadow and assist SIS in configuration and UAT implementation activities