Associate, HR Operations Learning Content

QXO; Coppell (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

401(k) match

Health insurance

Dental Insurance

Vision Insurance

Paid time off

Parental leave

Training & certifications

Identity protection

Pet insurance

EAP

Job summary

QXO, a leading distributor and installer of building products, seeks a Content Producer to develop digital learning assets, including microlearning videos, job aids, system training, and eLearning modules.

You will collaborate with instructional designers and SMEs, apply templates and AI tools, and ensure content aligns with brand standards while updating materials as processes change. This role offers growth in a fast-paced team and enterprise-scale content production.

Qualifications

• 0–3 years of experience in digital content creation, learning, marketing, or related fields.
• Experience creating videos, presentations, or digital content using modern tools.
• Exposure to eLearning or training environments is a plus.

Responsibilities

• Develop digital learning assets including microlearning videos, job aids, system training, and eLearning modules.
• Utilize standardized templates, tools, and design frameworks to ensure consistency and efficiency.
• Leverage AI tools to generate scripts, visuals, voiceovers, and learning components to accelerate production.
• Create clear, practical content to support tools, workflows, and operational processes.
• Ensure all content aligns with QXO brand standards, quality guidelines, and user experience expectations.
• Maintain and update existing content to reflect process changes, system updates, and business needs.
• Execute work through established intake and production workflows, including Monday.com tracking and SLAs.
• Partner with instructional designers and SMEs to translate requirements into finished content.

Skills

Content creation

Storytelling

Attention to detail

Time management

Tools

Video platforms

AI content tools

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You'll Do

Content Production:

• Develop digital learning assets including microlearning videos, job aids, system training, and eLearning modules

Template-Based Development

• Utilize standardized templates, tools, and design frameworks to ensure consistency and efficiency

AI-Enabled Content Creation

• Leverage AI tools to generate scripts, visuals, voiceovers, and learning components to accelerate production

System & Process Training Content

• Create clear, practical content to support tools, workflows, and operational processes

Quality & Brand Adherence

• Ensure all content aligns with QXO brand standards, quality guidelines, and user experience expectations

Content Updates & Maintenance

• Maintain and update existing content to reflect process changes, system updates, and business needs

Workflow Execution

• Execute work through established intake and production workflows, including Monday.com tracking and SLAs

Collaboration With L&D

• Partner with instructional designers and SMEs to translate requirements into finished content

Success Measures

• High volume of content produced with consistent quality
• Reduced cycle time from intake to delivery
• Strong adherence to templates, standards, and workflows
• Positive learner experience and usability feedback
• Ability to scale content production efficiently across the enterprise

Experience

What you'll bring:

• 0–3 years of experience in digital content creation, learning, marketing, or related fields
• Experience creating videos, presentations, or digital content using modern tools
• Exposure to eLearning or training environments is a plus

Skills & Capabilities

• Strong content creation and storytelling ability
• Ability to simplify complex topics into clear, concise formats
• Comfort using digital tools, video platforms, and AI-enabled content tools
• High attention to detail and quality
• Ability to work quickly and iterate in a fast-paced environment
• Strong organizational and time management skills

What you'll earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union‑represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.