Production Specialist

QXO; Charlotte (NC); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision insurance

PTO and holidays

Parental leave

Paid training and certifications

Legal assistance

Identity protection

Pet insurance

Employee Assistance Program (EAP)

Job summary

QXO is seeking a technically oriented professional to provide product and system guidance to Sales teams and contractors. You will serve as a resource for technical questions and support Product Managers with takeoffs, quotes, proposals, and related documentation.

Maintain up-to-date knowledge across window product categories, communicating performance trends, availability, and pricing issues to stakeholders.

Qualifications

• Bachelor's degree in business, construction management, engineering, or a related field preferred (or equivalent experience).
• Strong interest in developing technical expertise within roofing products and systems.
• Effective communication and collaboration skills, with the ability to support both internal teams and external customers.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office; experience with CRM or ERP systems is a plus.
• Ability to interpret basic technical documentation and product specifications (preferred).

Responsibilities

• Provide product and system guidance to Sales teams and contractors, serving as a resource for technical questions and product inquiries.
• Support Product Managers in preparing takeoffs, quotes, proposals, and related project documentation.
• Maintain up-to-date knowledge across assigned window product categories, including features, benefits, and applications.
• Track and communicate product performance trends, availability updates, and pricing issues to relevant stakeholders.
• Assist with new product launches, sales enablement efforts, training sessions, and updates to product collateral or resources.
• Collaborate with vendors and manufacturers to obtain product information, clarifications, and technical details.
• Escalate complex technical or application questions to Product Managers or senior technical resources as appropriate.
• Partner cross-functionally with Sales, Operations, and Product Management teams to support project execution and customer satisfaction

Job description

QXO is a leading distributor and installer of building products serving an $800 billion market. The company’s mission is to modernize the building products industry through advanced technology and a best-in-class customer experience. QXO is North America’s largest distributor and installer of insulation, the second-largest distributor of roofing products, the second-largest publicly traded distributor of lumber and building materials, and the largest distributor of waterproofing products. The company is targeting $50 billion in annual revenue within the decade through accretive acquisitions and organic growth. For more information, visit QXO.com.

What You'll Do

• Provide product and system guidance to Sales teams and contractors, serving as a resource for technical questions and product inquiries.
• Support Product Managers in preparing takeoffs, quotes, proposals, and related project documentation.
• Maintain up-to-date knowledge across assigned window product categories, including features, benefits, and applications.
• Track and communicate product performance trends, availability updates, and pricing issues to relevant stakeholders.
• Assist with new product launches, sales enablement efforts, training sessions, and updates to product collateral or resources.
• Collaborate with vendors and manufacturers to obtain product information, clarifications, and technical details.
• Escalate complex technical or application questions to Product Managers or senior technical resources as appropriate.
• Partner cross-functionally with Sales, Operations, and Product Management teams to support project execution and customer satisfaction

What You'll Bring

• Bachelor's degree in business, construction management, engineering, or a related field preferred (or equivalent experience).
• Strong interest in developing technical expertise within roofing products and systems.
• Effective communication and collaboration skills, with the ability to support both internal teams and external customers.
• Detail-oriented with strong organizational and problem-solving abilities.
• Proficiency in Microsoft Office; experience with CRM or ERP systems is a plus.
• Ability to interpret basic technical documentation and product specifications (preferred).

What you'll earn

• 401(k) with employer match
• Medical, dental, and vision insurance
• PTO, company holidays, and parental leave
• Paid training and certifications
• Legal assistance and identity protection
• Pet insurance
• Employee assistance program (EAP)

Benefits for union-represented roles are determined by the applicable collective bargaining agreement and may differ from standard company benefits.

QXO is an Equal Opportunity Employer.

We value diversity and do not discriminate on the basis of race, color, religion, gender or sexual orientation, national origin, age, disability, or any other protected status.