Associate, Heath Access Management

2400 Montefiore St. Luke's Cornwall; United States; On-site; USD 57,859,000 - 59,926,000; Full time

Job summary

Montefiore St. Luke’s Cornwall in Newburgh, NY, seeks an Admitting Front Desk professional to support patient admissions, registrations, and imaging scheduling. You will verify insurance, obtain authorizations, and process payments at the point of service in a busy hospital setting.

The role is per diem with hours varying; a high school graduate with 1–3 years' relevant experience is required. Proficiency with Epic, imaging front desk workflows, and MS Office is preferred.

Qualifications

• High School Graduate or equivalent.
• Ability to read, write, and communicate in English.
• 1–3 years experience in patient registration/imaging front desk, patient accounting, or in a medical office preferred.

Responsibilities

• Manage admissions, registration and appointments.
• Verify insurance information and obtain necessary authorizations.
• Communicate financial responsibilities and collect payments at the point of service.
• Manage patient flow in imaging department and document accordingly.

Skills

English proficiency

Epic experience

MS Word

MS Excel

Education

High School Diploma

Tools

Epic

Job description

Job Details

City/State: Newburgh, New York

Department: Admitting

Bargaining Unit: 1199

Work Days: PER DIEM

Scheduled Hours: Per Diem

Scheduled Daily Hours: Hours Vary

Hourly Rate/Range: $20.44

Sign-On Bonus: N/A

Job Summary

Responsible for ensuring smooth and efficient operations within the hospital's admitting, outpatient registration, and imaging front desk areas in Newburgh and Cornwall. Position involves managing patient admissions, registration and appointments, verifying insurance information, obtaining necessary authorizations, and ensuring accurate documentation while adhering to hospital policies and regulatory requirements. Manages the flow of patients in the imaging department, ensuring proper documentation, scheduling, and preparation for imaging procedures. Consistently communicates patients' financial responsibilities and collects payments at the point of service, following established policies for insurance verification, financial authorization, and estimation of patient costs.

Qualifications

High School Graduate or equivalent.

Ability to read, write, and communicate in English.

Required 1-3 years Experience in patient registration/imaging front desk, patient accounting, or in a medical office preferred. Prior experience must demonstrate the ability to work well in a fast-paced environment, prioritize and multi-task with a high-level accuracy while being sensitive to customer needs and expectations.

Experience with Epic, Medical Necessity tools, scheduling and eligibility verification software, preferred.

Must be proficient using Internet browser, Microsoft Word and Excel, and have competent typing skills.

EEO Statement

Montefiore St. Luke's Cornwall is an equal employment opportunity employer. Montefiore St. Luke's Cornwall will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law.

About Montefiore St. Luke's Cornwall

For 150 years, Montefiore St. Luke’s Cornwall (MSLC) has been a cornerstone of high-quality healthcare in Orange County, fostering a healing environment through community collaboration, dedicated staff, and a rich history. What began as a modest three-bed hospital in 1875 has grown into a comprehensive healthcare system with two campuses and a wide range of outpatient services. MSLC is a Magnet designated organization, with notable recognition from Healthgrades, the American Heart Association, and various other agencies. We are accredited by The Joint Commission, which sets the standards for the delivery of quality health care. MSLC has more than 350 physicians on staff, representing dozens of medical specialties.

Montefiore St. Luke’s Cornwall strives to be the employer of choice by offering comprehensive benefit packages that are designed to meet the needs of today's workforce. We are committed to assisting employees to achieve optimal health, wellness, and financial security. Our benefit packages include medical, dental, vision, and life insurance, 403(b) retirement plan, tuition reimbursement, a generous paid time off plan, as well as various other optional benefits.