Associate Field Service Technician – Transport

PowerToFly; Manchester (NH); On-site; USD 34,000 - 55,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Employee Stock Purchase Plan

Wellbeing program

Dental insurance

Vision insurance

Job summary

Stryker is seeking an Associate Field Service Representative – Transport in Manchester, NH to support a designated service territory, repair and deliver Stryker transport equipment, including stretchers, transport chairs, bed frames and temperature management systems. You will work with a range of products and gain experience toward a ProCare role.

Responsibilities include performing quality control checks, maintenance, wiring upgrades, documenting activities, and maintaining excellent customer

Qualifications

• High School diploma required.
• Must be at least 21 years old to meet driving requirements.
• Valid driver license in state of residence with a good driving record.
• Willingness and ability to work extended weeks including nights and weekends.

Responsibilities

• Possess basic electronic and mechanical aptitude.
• Perform all required quality control checks and preventative maintenance, global hold repairs, and wireless upgrades
• Utilize computer software to complete documentation, order parts, reference training materials, and more
• Present the highest level of customer etiquette in support of the sales team, and promote increased equipment and service usage by establishing and maintaining effective customer relationships
• Work mostly independently and engage in opportunities to support and collaborate with teammates across the business, including assisting on Field Service projects and initiatives
• Adhere to and maintain excellent Field Service metrics; not limited to but including hours and overtime accountability, inventory accuracy, cadence of documentation, etc.

Skills

Electronic aptitude

Mechanical aptitude

Customer service

Documentation software

Education

High School diploma

Tools

None

Job description

Stryker is seeking an Associate Field Service Representative – Transport in Manchester, NH to support a designated service territory, repair and deliver Stryker transport equipment, including stretchers, transport chairs, bed frames and temperature management systems. You will work with a range of products and gain experience toward a ProCare role.

Responsibilities include performing quality control checks, maintenance, wiring upgrades, documenting activities, and maintaining excellent customer