Client Solutions Manager: Live Events & Logistics

The Freeman Company (TFC) Brands; New York (NY); Hybrid; USD 70,000 - 83,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Tuition Reimbursement

Paid Parental Leave

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Annual bonus up to 15% of base salary

Job summary

The Freeman Company is seeking a Client Solutions Manager – Show Organizer Event Logistics in a role that combines strategic planning with hands-on execution of live events. You will serve as the primary contact for clients, coordinating planning, budget, and on-site management to ensure flawless delivery.

Based in the NYC metro area with a hybrid schedule, you will travel to show sites as needed (25%–50%) and collaborate with internal teams to align on scope, invoicing, and post-event follow-up.

Qualifications

• Experience in event sales, account management, or project management in events.
• Strong customer service and client relationship management skills.
• Ability to learn and navigate event management, CRM, and project management systems.
• Experience managing multiple events, projects, and deadlines in a fast-paced environment.
• Proficient with Microsoft Office Suite (Excel, PowerPoint, Outlook, Teams) for planning and reporting.

Responsibilities

• Lead and manage events up to $1 million per event.
• Collaborate with Show Organizer clients after sale to execute events.
• Manage client requirements, expectations, and scope changes per event.
• Coordinate with Creative, Strategy, Sponsorships, and other Freeman departments.

Skills

Customer service

Client relationship management

Organizational skills

Microsoft Office Suite

Education

Bachelor’s degree preferred

High School Diploma or equivalent

Tools

CRM systems

Project management software

Job description

The Freeman Company is seeking a Client Solutions Manager – Show Organizer Event Logistics in a role that combines strategic planning with hands-on execution of live events. You will serve as the primary contact for clients, coordinating planning, budget, and on-site management to ensure flawless delivery.

Based in the NYC metro area with a hybrid schedule, you will travel to show sites as needed (25%–50%) and collaborate with internal teams to align on scope, invoicing, and post-event follow-up.