Associate Engagement Manager

Infosys Limited; Denver, Northern (CO, KY); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Disability insurance

Health and dependent care accounts

Insurance benefits (Accident, Critical

401(k) plan

Job summary

Infosys Limited in the United States seeks an Associate Engagement Manager to lead client interfaces within the Telecom vertical and to help build and execute the account plan for client management. The role typically manages a single account or sub-portfolio with an indicative annual book of business of approximately $10M-$30M.

The position emphasizes relationship building, opportunity management, and collaboration with delivery and practice teams to ensure alignment between client expectations

Qualifications

• Bachelor’s degree requirement with option for three years of progressive experience in lieu of education.
• Experience selling IT Services, Digital Transformation, Consulting, or Managed Services to Telecom clients.
• Demonstrated track record of managing and growing client relationships.
• Experience in opportunity identification, solution positioning, proposal creation, and deal pursuit.
• Strong communication, presentation, negotiation, and stakeholder management skills.
• Experience managing complex engagements involving multiple stakeholders.
• Candidates authorized to work in the United States without visa sponsorship are welcome to apply.

Responsibilities

• Lead client relationships within the assigned account scope.
• Build and grow a portfolio of business opportunities.
• Lead the opportunity management cycle: Prospect, Evaluate, Propose, and Close.
• Develop and execute account growth plans in partnership with senior partners.
• Identify, qualify, and pursue new business opportunities within the account.
• Collaborate with delivery stakeholders to ensure fulfillment of all client commitments.
• Work closely with Delivery Managers to address delivery, resource, or operational challenges.
• Drive alignment between client expectations and delivery outcomes.
• Support account governance and client satisfaction initiatives.
• Drive adoption of Infosys solutions and services within the account.
• Participate in proposal development, presentations, and commercial discussions.
• Contribute to revenue growth and account expansion strategies.
• Build and maintain strong relationships with client stakeholders.
• Collaborate with internal sales, consulting, delivery, and practice teams.

Skills

Client relationship management

Sales/relationship management

Stakeholder management

Negotiation

Communication

Presentation

Proposal presentations

Education

Bachelor’s degree or foreign equivalent

MBA or equivalent advanced degree

Job description

Infosys is seeking an Associate Engagement Manager for its Telecom vertical. The person will lead client interfaces within the assigned account scope and, along with the Engagement Manager and Senior Engagement Manager, build and execute the account plan for client management. The Associate Engagement Manager typically manages a single account or a sub-portfolio within a larger account, with an indicative annual book of business of approximately $10M-$30M.

Key Responsibilities

Client Relationship Management & Business Development

• Lead client relationships within the assigned account scope.
• Build and grow a portfolio of business opportunities.
• Lead the opportunity management cycle: Prospect, Evaluate, Propose, and Close.
• Develop and execute account growth plans in partnership with the Client Partner and Senior Client Partner.
• Identify, qualify, and pursue new business opportunities within the account.

Client Delivery Assurance

• Collaborate with delivery stakeholders to ensure fulfillment of all client commitments.
• Work closely with Delivery Managers to address delivery, resource, or operational challenges.
• Drive alignment between client expectations and delivery outcomes.
• Support account governance and client satisfaction initiatives.

Account Growth & Governance

• Support account planning, relationship mapping, and opportunity prioritization.
• Drive adoption of Infosys solutions and services within the account.
• Participate in proposal development, presentations, and commercial discussions.
• Contribute to revenue growth and account expansion strategies.

Stakeholder Management

• Build and maintain strong relationships with client stakeholders.
• Collaborate with internal sales, consulting, delivery, and practice teams.
• Act as a trusted advisor to clients while representing Infosys' capabilities and value proposition.

Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education and 7+ years of experience, with strong sales/relationship management/account management experience.
• Experience selling IT Services, Digital Transformation, Consulting, or Managed Services to Telecom industry clients.
• Demonstrated track record of managing and growing client relationships.
• Experience in opportunity identification, solution positioning, proposal creation, and deal pursuit.
• Strong communication, presentation, negotiation, and stakeholder management skills.
• Experience managing complex engagements involving multiple stakeholders.
• Hands-on experience creating and leading proposal presentations.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time

Preferred Qualifications

• MBA or equivalent advanced degree.
• Knowledge of telecom industry business processes and market dynamics.
• Demonstrated experience managing Telecom industry accounts
• Experience with large-scale IT services, consulting, or digital transformation engagements.
• Experience working within a Global Delivery Model.
• Experience managing geographically distributed teams.
• Proven success supporting growth within an existing client relationship.

Additional Required Qualifications

• Bachelor’s degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role now or in the future.

Benefits

• Long-term/Short-term Disability
• Health and Dependent Care Reimbursement Accounts
• Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
• 401(k) plan and contributions dependent on salary level

About Us

Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises, we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills, expertise, and ideas from our innovation ecosystem.

EEO

Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.