Associate Director Total Rewards Benefits

The University of Toledo; Ottawa Hills (OH); On-site; USD 120,000 - 150,000; Full time

Job summary

The University of Toledo seeks an Associate Director, Total Rewards Benefits to lead the benefits, wellness, and student insurance programs. You will oversee benefits administration, communicate about insurance and tuition waivers, and drive continuous process improvements to support accurate, efficient service aligned with the Total Rewards strategy.

The role requires a bachelor’s degree in business or related field and at least five years in HR with benefits or generalist experience; strong

Qualifications

• Bachelor's degree in business or related field required.
• 5+ years' experience in Human Resources with benefits or generalist expertise; equivalency of 9 years' direct experience in-lieu of degree & experience is acceptable.
• Proficient with analytical and statistical tools and PC programs, including Microsoft Office Suite.
• Strong verbal and written presentation skills including the ability to communicate complex ideas in a simple way and tailor messages to multiple audiences.
• Goal oriented with the ability to prioritize in a changing environment.
• Attention to detail and service orientation in interacting with customers.
• Conflict management and collaboration to resolve problems and achieve goals.
• Quality orientation with careful monitoring of work to meet standards and accuracy.

Responsibilities

• Manage day-to-day operations and team responsible for employee benefits, employee wellness, and student insurance.
• Oversee benefits administration and communications regarding insurance, tuition waivers, and wellness programs.
• Lead staff development, vendor coordination, regulatory compliance, and process improvements.
• Align operations with the University’s Total Rewards strategy to ensure accurate, efficient administration and responsive service.

Skills

Analytical skills

Communication

Presentation skills

Attention to detail

Collaboration

Quality orientation

Judgement

Service orientation

Conflict management

Goal orientation

Education

Bachelor's degree in business or related field

Tools

Microsoft Office Suite

Job description

Title: Associate Director Total Rewards Benefits

Department Org: Human Resources - 105760

Employee Classification: U1 - Unclassified PSA FT

Bargaining Unit: Professional Staff Association

Primary Location: MC AD

Shift: 1

Job Description

The Associate Director, Total Rewards Benefits manages theday-to-day operations and team responsible for employee benefits,employee wellness, and student insurance at The University ofToledo. Oversees benefits administration, including programs thatprotect employees against loss of income due to illness or injury,and directs employee communications regarding insurance, tuitionwaivers, and wellness programs. Leads staff development, vendorcoordination, regulatory compliance, and continuous processimprovement to support accurate, efficient administration andresponsive service in alignment with the University’s Total Rewardsstrategy.

Minimum Qualifications

• Bachelors in business or related field required.
• Minimum of five (5) years' experience in Human Resources withbenefits or generalist expertise. An equivalency of 9 year years ofdirect experience in-lieu of a degree & experience isacceptable.
• Proficient with analytical and statistical tools and PC programs,including Microsoft Office Suite.
• Strong verbal and written presentation skills including theability to communicate complex ideas in a simple way and to tailorkey messages and presentation style to multiple audiences.
• Goal oriented and possesses the ability to prioritize on aconsistent basis in an ever-changing environment.
• Attention to Detail: Accomplishing tasks through concern for allareas involved, no matter how small; showing concern for allaspects of the job; accurately checking processes and tasks;maintaining watchfulness over a period of time.
• Service Orientation: Making an effort to listen to and understandthe customer (both internal and external; client, resident, etc.);anticipating customer needs; giving high priority to customersatisfaction.
• Conflict Management: Uses appropriate interpersonal styles andtechniques to reduce tension and/or conflict between two or morepeople; able to size up situations quicky; able to identify commoninterests; facilitates resolution.
• Collaboration: Working effectively with others in theorganization outside the line of formal authority (such as peers inother units or senior management) to accomplish organizationalgoals and to identify and resolve problems.
• Quality Orientation: Monitors and checks work to meet qualitystandards; demonstrates a high level of care and thoroughness;checks work to ensure completeness and accuracy.
• Judgement: Committing to an action after developing alternativecourses of action that are based on logical assumptions and factualinformation and that take into consideration resources,constraints, and organizational values.

Conditions of Employment

To promote the highest levels of health and well-being, theUniversity of Toledo campuses are tobacco-free. Pre-employmenthealth screening requirements for the University of Toledo HealthScience Campus Medical Center will include drug and other requiredhealth screenings for the position.

Equal Employment Opportunity Statement

The University of Toledo is an equal opportunity employer. TheUniversity of Toledo does not discriminate in employment,educational programs, or activities on the basis of race, color,religion, sex, age, ancestry, national origin, sexual orientation,gender identity and expression, military or veteran status,disability, familial status, or political affiliation.

The University is dedicated to attracting and retaining the bestand brightest talent and fostering a culture of respect.

The University of Toledo provides reasonable accommodation toindividuals with disabilities. If you require accommodation tocomplete this application, or for testing or interviewing, pleasecontact HR Compliance at [e-mail] or 419-530-4747 between the hours of 8:30 a.m. and 5 p.m. or apply online for an accommodation request.

Computer access is available at most public libraries and at theOffice of Human Resources located in the Center for AdministrativeSupport on the UToledo Main Campus.

Advertised: 27 Oct 2026 Eastern Daylight Time

Applications close: