Associate Director-Product Technology

Cricket Wireless LLC.; Brookhaven (GA); On-site; USD 141,000 - 212,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) plan

Tuition reimbursement

Paid Time Off

Parental Leave

Disability Benefits

Life Insurance

Employee discounts

Job summary

AT&T is seeking an Associate Director-Product Technology to supervise the design, development, and operation of technology solutions supporting the Marketing and Product Organization. The role ensures alignment with strategic objectives and efficient execution of initiatives.

The candidate will lead cross-functional teams, drive the technical roadmap, business cases for new applications and enhancements, and champion customer advocacy across marketing tech platforms and CX solutions.

Qualifications

• 5+ years of related experience required.
• Bachelor's degree in a relevant field.
• Experience supervising cross-functional teams and delivering marketing/product tech projects.

Responsibilities

• Supervise the design, development, and operation of technology solutions for Marketing and Product.
• Oversee technical projects using Agile methodology with Epic/User Story planning.
• Manage requirements, coding, documentation, testing, and user interactions for system changes.
• Provide training and support to marketing and sales teams and ensure channel readiness.

Skills

Leadership

Agile methods

Cross-functional collaboration

Education

Bachelor's degree

Job description

This position requires office presence of a minimum of 5 days per week and is only located in the location(s) posted. No relocation is offered

Overall Purpose:

Supervise the design, development, and operation of technology solutions to support the Marketing and Product Organization, ensuring alignment with strategic objectives and efficient execution of initiatives.

Key Roles and Responsibilities:

Typical tasks may include, but are not limited to, the following:

• Supervise Cross-Functional Teams: Oversee the definition of strategy, technical roadmap, and business cases for the rapid delivery of new applications and enhancements, including products, pricing, offers, and promotions.
• Champion Customer Advocacy and Expertise: Ensure the team serves as the voice of the customer, providing subject matter expertise on marketing technology platforms, CX solutions, billing systems, and other technical applications.
• Lead Technical Project Execution: Supervise the execution of technical projects using Agile methodology, including planning, execution, use of standard Agile tools, Epic creation, and User Story development.
• Oversee Development and Testing: Manage the definition of requirements, code writing, documentation, user story creation, test case execution, application debugging, and user interactions for system requirements and modifications.
• Provide Training and Support Oversight: Ensure the provision of training and support to marketing and sales teams, manage system settings, plan and execute testing, and prepare channel readiness documentation.

Job Contribution:

Oversees operational aspects of the department, focusing on the day-to-day management of related initiatives. This role is primarily concerned with the implementation and execution of strategies developed by higher management. Typically leads entry-level and career-level staff within the organization. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates.

Supervisor:

Yes

Education/Experience:

Bachelor's degree (BS/BA) desired. 5+ years of related experience.

Our Associate Director-Product Technology jobs earn between $141,300.00 - $211,900.00 USD Annual.

Not to mention all the other amazing rewards that working at AT&T offers.

Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:

Benefits:

• Medical/Dental/Vision coverage
• 401(k) plan
• Tuition reimbursement program
• Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
• Paid Parental Leave
• Paid Caregiver Leave
• Additional sick leave beyond what state and local law require may be available but is unprotected
• Adoption Reimbursement
• Disability Benefits (short term and long term)
• Life and Accidental Death Insurance
• Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
• Employee Assistance Programs (EAP)
• Extensive employee wellness programs
• Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T phone

Weekly Hours: 40 Time Type: Regular Location: Atlanta, Georgia Salary Range: $141,300.00 - $211,900.00

AT&T and its subsidiaries are committed to equal employment opportunity. All hiring, promotion, and other employment decisions remain merit-based and free from discrimination on the basis of race, color, religion, religious creed, national origin, ancestry, age, sex, sexual orientation, gender, gender identity, gender expression, physical disability, mental disability, pregnancy, medical condition, genetic information, marital status, citizenship status, military status, veteran status, or any other characteristic protected by federal, state, or local laws.

In addition, AT&T will provide reasonable accommodations to qualified individuals with disabilities.

AT&T is a fair chance employer and does not initiate a background check until an offer is made.

We are pioneers of making connections and have been ever since Alexander Graham Bell invented the telephone and founded our company. That was nearly 150 years ago, and we haven't stopped innovating since. At our core, we help bring families, communities, and businesses together with the products and services they need to thrive every day. From the widespread and growing availability of 5G and Fiber to working on things we once only dreamed of- at AT&T, we create connections that change the world.