Associate Director, Post-Accelerator Operations

Socket.dev; Chicago (IL); Hybrid; USD 63,000 - 74,000; Full time

Benefits offered by this job

Unlimited vacation

Carrot benefits

401K match

Health insurance

Parental leave

Job summary

Braven is seeking an Associate Director, Program Operations – Post Accelerator, to design, document, and execute scalable operational systems that enable Fellows to secure strong first opportunities after graduation.

You will lead Post‑Accelerator workstreams across Product, Systems, and Regional teams, ensuring timely, high‑quality program delivery that scales with our growth. This role blends strategic ownership with hands‑on execution and cross‑functional collaboration.

Qualifications

• Bachelor’s degree or equivalent experience.
• 4+ years in program, project, or operations management—ideally in education, nonprofit, or similar mission‑driven environments.
• Demonstrated experience designing and implementing scalable operational systems.
• Excellent organization, prioritization, and project management skills.
• Strong collaboration and communication abilities, with comfort working cross‑functionally.

Responsibilities

• Lead planning and execution of national programs, including one or more of the following programs.
• Developing and improving key standard operating procedures and systems, including, but not limited to, case management, mentor/mentee matching, attendance management, and event management.
• Designing and sending targeted communications in alignment with the Post‑Accelerator communications strategies.
• Other deliverables to support smooth program launch and execution, as assigned.
• Onboard new teammates with significant Post‑Accelerator touchpoints to Post‑Accelerator strategies and initiatives.
• Design and deliver internal training sessions to support smooth Post‑Accelerator execution.
• Update and maintain program operations documentation and resources.
• Create and iterate on central resources to make Post‑Accelerator execution easier.
• Update and maintain the Post‑Accelerator portion of Braven’s internal wiki.
• Onboard and set clear expectations for intern work streams.
• Provide support and feedback for successful integration into the team and completion of work.
• Ad hoc team projects and regional support as needed.

Skills

Project management

Communication

Collaboration

Organization

Education

Bachelor’s degree

Tools

Salesforce

Jira

Airtable

Job description

Braven is seeking an Associate Director, Program Operations – Post Accelerator, to design, document, and execute scalable operational systems that enable Fellows to secure strong first opportunities after graduation.

You will lead Post‑Accelerator workstreams across Product, Systems, and Regional teams, ensuring timely, high‑quality program delivery that scales with our growth. This role blends strategic ownership with hands‑on execution and cross‑functional collaboration.