Associate Director, Patient Education & Training

United Therapeutics Corporation; Morrisville (NC); Hybrid; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical benefits

401k and ESPP

Paid time off & parental leave

Job summary

United Therapeutics Corporation seeks a seasoned Associate Director of Training & Resource Development to lead the creation and delivery of patient solutions training. The role drives onboarding, role-specific development, and compliance across cross-functional teams, including field reimbursement and patient education functions.

You will partner with leadership to design scalable curricula, manage vendors, and implement learning assessments.

Qualifications

• Minimum 12+ years with a Bachelor’s or 10+ years with a Master’s in relevant fields.
• 5+ years of leading internal or external teams/vendors.
• 5+ years of people management experience.
• Experience with patient support programs and training.
• Strong communication, collaboration, and presentation skills.
• Proven ability to create learning curriculums and plans.
• Ability to manage cross-functional relationships and vendor partnerships.
• Experience using a CRM for patient or HCP engagement.

Responsibilities

• Lead development and delivery of training curricula for Patient Solutions teams.
• Oversee training processes and vendors to deliver department curriculum.
• Coordinate with learning and development to educate field sales professionals.
• Develop and execute patient solutions education initiatives for staff.
• Manage a team of learning professionals supporting multiple patient-oriented teams.
• Oversee training curriculums and third-party vendors delivering materials or modules.
• Plan and schedule trainings with clear objectives led by subject matter experts.
• Develop learning assessments and track learning outcomes.
• Maintain training records system and provide staff coaching and development.
• Contribute to strategic planning and manage function budgets.
• Direct and manage direct reports including performance evaluations and recruitment support.

Skills

Team leadership

Program development

Training delivery

Stakeholder management

Vendor management

Learning assessment

Education

Bachelor’s Degree

Master’s Degree

Tools

CRM platform (Salesforce/Healthcloud)

Job description

United Therapeutics Corporation seeks a seasoned Associate Director of Training & Resource Development to lead the creation and delivery of patient solutions training. The role drives onboarding, role-specific development, and compliance across cross-functional teams, including field reimbursement and patient education functions.

You will partner with leadership to design scalable curricula, manage vendors, and implement learning assessments.