Associate Director, Omnichannel Excellence

RiseMe; Cambridge (MA); On-site; USD 143,000 - 210,000; Full time

Job summary

Ipsen Biopharmaceuticals Inc. is seeking an Associate Director, Omnichannel Capabilities & Enablement to develop customer engagement strategies for successful brand launches and advance omnichannel capabilities across the organization.

This role partners with Brand, Marketing, Sales, Medical, Market Access, and more to design integrated engagement approaches that drive readiness and growth. The role establishes best practices, standards, and governance to elevate engagement across the

Qualifications

• Bachelor's degree in Business, Marketing, Life Sciences, or a related field.
• Relevant omnichannel, digital marketing, analytics, martech, or project management certifications.
• Fluent in English.
• Ability to Travel: up to 20%.

Responsibilities

• Develop customer engagement strategies to support product launches.
• Design omnichannel engagement plans across channels and stages.
• Establish repeatable launch methodologies and playbooks.
• Collaborate with cross-functional teams to ensure alignment.
• Monitor industry trends to inform future engagement models.

Education

Bachelor's degree in Business, Marketing, Life Sciences, or a related field

Job description

Ipsen Biopharmaceuticals Inc. is seeking an Associate Director, Omnichannel Capabilities & Enablement to develop customer engagement strategies for successful brand launches and advance omnichannel capabilities across the organization.

This role partners with Brand, Marketing, Sales, Medical, Market Access, and more to design integrated engagement approaches that drive readiness and growth. The role establishes best practices, standards, and governance to elevate engagement across the