Associate Director of Sales

Caesars Entertainment; Reno (NV); On-site; USD 75,000 - 110,000; Full time

Job summary

Caesars Entertainment in Northern Nevada seeks a sales leader focused on regional and on-property meetings sales. You will drive revenue, manage a sales team, and build relationships with key accounts and associations to cross-sell opportunities.

The role involves coaching, forecasting, and presenting brand updates to clients and internal teams, with a focus on meeting and events sales in a fast-paced environment.

Qualifications

• Excellent oral, written, verbal communication, interpersonal and presentation skills required.
• BA/BS degree preferred, but not required.
• 2+ years of prior Hotel Meeting Sales Experience preferred.
• Neat and professional appearance.
• Ability to act quickly and exercise good judgment under pressure/conflict situations.
• High volume, fast paced, frequent interruptions.
• Must be enthusiastic and efficient and work well with co-workers and management.
• Long hours involved, flexible working hours, and available on weekends and holidays.

Responsibilities

• Support the Director as a key liaison for the region with operators in Convention Sales and Hotel to ensure customer engagement and satisfaction.
• Lead and manage assigned team members to achieve their quarterly/annual revenue goals and drive customer satisfaction and market share for Caesars Entertainment.
• Train and hold team members accountable for following process and procedure as it relates to responding to RFPs and contracting business.
• Coach and develop team members to utilize their resources to impact performance.
• Recruit and connect with qualified candidates for future open sales positions within the Meeting Sales division.
• Utilize data and resources for accurate forecasting and pipeline management.
• Attend high value site inspections on-site to support closing contracted business for your team.
• Create new and exciting client events in-market to drive customer loyalty and present brand updates.

Skills

Communication skills

Interpersonal skills

Presentation skills

Education

BA/BS degree preferred

Job description

WE ARE CAESARS At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

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Job Summary

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Northern Nevada is a regional sales group responsible for the owned properties in that market.This group of sellers is tasked with driving business and contracted revenue for their region by the usual business development scenarios as well as building relationships with Signature, Key Accounts and EST for cross-sell opportunities.There are two jobs within this team:In Market Sales which sits remote in key feeder markets in the regional territory and Property Sales which sits on property in Northern Nevada.In Market Sales is predominantly focused on business development from large corporations and associations while property sales is focused on local/regional based associations, corporations and SMERF groups including catering.

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How You Will Create the Extraordinary

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• Support the Director as a key liaison for the region with operators in Convention Sales and Hotel to ensure customer engagement and satisfaction.
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• Lead and manage assigned team members to achieve their quarterly/annual revenue goals and drive customer satisfaction and market share for Caesars Entertainment.
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• Train and hold team members accountable for following process and procedure as it relates to responding to RFPs and contracting business.
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• Coach and develop team members to utilize their resources to impact performance. Work with Human Resources and the Senior Vice President of Sales on team members not achieving their goals by putting them on performance improvement plans.
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• Recruit and connect with qualified candidates for future open sales positions within the Meeting Sales division.
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• Utilize company, division and individually crafted tools for recognizing role model performance within your team including nominating for company wide recognition, quarterly sales achievements and performance above and beyond standard such as contracting a new account for the company.
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• Host team meetings on a consistent basis via Zoom and occasionally in person to build a stronger team connection, train and recognize your assigned team members.
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• Utilize data and resources for accurate forecasting and pipeline management.
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• Utilize data and technology platforms to drive business development and performance such as Tableau, Amadeus, SalesForce, LinkedIn, ZoomInfo, Knowland and CVENT.Consistently present new resources and tools that will support further achievement of quarterly/annual revenue goals.
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• Ensure team members manage their sales pipeline to drive maximum business outcomes by ensuring they use the 90/50/10 coding and decision due date structure to accurately populate the forecast tools.
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• Set realistic business development goals for your assigned team members to ensure that Caesars Entertainment brand is top of mind in order to drive new market share.
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• Attend high value site inspections on-site to support closing contracted business for your team.
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• Attend in-market sales appointments to support your assigned team members, provide on-site coaching and develop relationships with current and prospective accounts.
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• Create new and exciting client events in-market to drive customer loyalty and present brand updates.
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• Responsible for reviewing financial summaries on a consistent basis to understand regional and individual property performance as it relates to key metrics against Plan and Prior Year. In addition, reviewing and utilizing pace and position reports to drive specific sales activities to contract business where needed by property, year and month.
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What You Will Need

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• Excellent oral, written, verbal communication, interpersonal and presentation skills required.
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• BA/BS degree preferred, but not required.
\
• 2+ years of prior Hotel Meeting Sales Experience preferred
\
• Neat and professional appearance
\
• Ability to act quickly and exercise good judgment under pressure/conflict situations
\
• High volume, fast paced, frequent interruptions
\
• Must be enthusiastic and efficient and work well with co-workers and management
\
• Long hours involved, flexible working hours, and available on weekends and holidays
\

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About Us

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At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

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TOGETHER WE WIN We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

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DISCLAIMER These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

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ADA Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

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EQUAL EMPLOYMENT OPPORTUNITY Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.