Marketing Campaign Supervisor

Caesars Entertainment; Las Vegas (NV); On-site; USD 70,000 - 100,000; Full time

Job summary

Caesars Entertainment in the United States is seeking a Marketing Campaign Supervisor to manage daily campaign execution and mentor team members under the Marketing Campaign Manager. You will oversee production schedules, offer generation, list compilation and stakeholder coordination.

The role requires a Marketing-focused degree or substantial Direct Marketing experience, with casino experience preferred. This is a full-time on-site position in a dynamic, regulated casino environment.

Qualifications

• Bachelor’s Degree in Marketing, Business, Advertising or related field or 5 years of Direct Marketing experience.
• Meets all qualifications for Marketing Campaign Associate I & II positions.
• Two years of Direct Marketing experience in a casino environment preferred.

Responsibilities

• Creates, administers and monitors monthly production schedules, including assigning workloads for each associate, establishment of due dates for key processes within each job, and monitoring progress to ensure deadlines are met.
• Supervises execution of direct marketing operations, including offer generation, list compilation, proofing and coordinating with various stakeholders.
• Tracks progress of team members assigned work, notifies manager of plans for resolution when expected pace falls behind.
• Monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end-results.
• Responsible for the overall integrity of daily operations ensures compliance with all regulatory requirements, internal controls, policies and procedures.
• Develops team, ensuring completion of all required training and knowledge of all policies and procedures relating to their positions.
• Trains and mentors Marketing Campaign Associate I/II, teaching best practices and supporting the strengthening of their knowledge base.
• Creates development plans for each team member, incorporating department expectations and personal achievement goals with a system for measuring and recording progress.
• Focuses on established methods, procedures and guidelines to maintain and exceed quality, accuracy and financial standards.
• Leads department through active participation.
• Builds guest relations through visibility to internal customers, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues.

Skills

Leadership

Team management

Marketing operations

Communication skills

Education

Bachelor’s Degree in Marketing, Business, Advertising or related field

Job description

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service” Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

The Marketing Campaign Supervisor manages and monitors all activities related to daily execution of marketing campaign assignments within their designated team. In addition, this role is directly responsible for training and mentoring team members under the guidance of the Marketing Campaign Manager.

How You Will Create the Extraordinary

• Creates, administers and monitors monthly production schedules, including assigning workloads for each associate, establishment of due dates for key processes within each job, and monitoring progress to ensure deadlines are met.
• Supervises execution of direct marketing operations, including offer generation, list compilation, proofing and coordinating with various stakeholders. Provides leader approvals, as defined by established Direct Marketing processes.
• Tracks progress of team members assigned work, notifies manager of plans for resolution when expected pace falls behind.
• Monitors results through inspection, evaluation and analysis. Makes changes if necessary to achieve end-results. Responsible for coordinating workflow during shifts to meet business demands and ensure customer satisfaction.
• Responsible for the overall integrity of daily operations ensures compliance with all regulatory requirements, internal controls, policies and procedures.
• Develops team, ensuring completion of all required training and knowledge of all policies and procedures relating to their positions.
• Trains and mentors Marketing Campaign Associate I/II, teaching best practices and supporting the strengthening of their knowledge base.
• Creates development plans for each team member, incorporating department expectations and personal achievement goals with a system for measuring and recording progress.
• Focuses on established methods, procedures and guidelines to maintain and exceed quality, accuracy and financial standards.
• Leads department through active participation.
• Builds guest relations through visibility to internal customers, soliciting/requesting feedback, and responding to guest concerns appropriately and professionally to resolve any issues.
• Coordinates with other departments to provide relevant information as it relates to offer setup, execution, and guest inquiries.
• Leads with methods and actions that are ethical and in full compliance with all applicable laws, regulations, and Company policies.
• Identifies compliance risks and takes actions necessary to eliminate or minimize risks.
• Champions our Mission, Vision and Values standards; and responsible corporate behavior.
• Creates a compliance culture within the organization and fosters an environment where employees feel comfortable reporting potential violations or misconduct.
• Presents oneself as a credit to the Company and encourages others to do the same.
• Performs all other related and compatible duties as assigned

What You Will Need

• Bachelor’s Degree in Marketing, Business, Advertising or related field or 5 years of Direct Marketing experience
• Meets all qualifications for Marketing Campaign Associate I & II positions.
• Two years of Direct Marketing experience in a casino environment preferred.

ADDITIONAL REQUIREMENTS

• Exhibit excellent oral and written communication skills, along with a willingness to present ideas in a group setting.
• Demonstrate the ability to work as a team, collaboratively with other departments and leaders to complete property/corporate initiatives and effective day-to-day operations.
• Uphold and display the highest level of integrity in all situations and recognize standards required by a regulated business.
• Demonstrate the ability to meet deadlines and effectively manage multiple priorities in a demanding work environment.
• Proven problem-solving skills required as demonstrated by the ability to respond calmly and make rational decisions when required.
• Demonstrated ability to find improvements in current processes.
• Ability to be proactive with quick (and sometimes out of the box) solutions for a constantly evolving environment.
• Values employees, understands their worth and treats them accordingly.
• Flexibility to work any day of the week and any shift, as business demands require, including holidays and weekends.
• Must be able to maintain compliance with all regulatory, governmental, and safety requirements.
• Must be 21 years or older

About Us

At Caesars Entertainment, Inc., our Team Members create the extraordinary. We are the largest casino-entertainment company in the U.S. and one of the world's most diversified casino-entertainment providers. Since beginning in Reno, Nevada, in 1937, Caesars Entertainment has grown through the development of new resorts, expansions and acquisitions. Our resorts operate primarily under the Caesars®, Harrah's®, Horseshoe® and Eldorado® brand names. We focus on building loyalty and value with our guests through a combination of impeccable service, operational excellence and technological leadership. The company is committed to its Team Members, suppliers, communities and the environment through its PEOPLE PLANET PLAY framework. Our Caesars family is driven by our Mission, Vision and Values. We take great pride in living these values – Together We Win, All In On Service and Blaze the Trail – every day. Our mission, “Create the Extraordinary”. Our vision, “Create spectacular worlds. That immerse, inspire and connect you. We don’t perform magic; we create it with excellence. #WeAreCaesars”. If you are ready to create some magic, we invite you to explore our dynamic, yet unique, career opportunities.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary. As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

Job Info

• Job Identification 89738
• Job Category Sales and Marketing
• Job Schedule Full time