Associate Director - Link Strategy

Veeva; New York (NY); Hybrid; USD 95,000 - 135,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

Flexible PTO

Retirement programs

Charitable giving program

Job summary

Veeva in New York is looking for a driven individual to join their Veeva Link team. This role focuses on transforming engagement with Key Opinion Leaders in healthcare. You will own the adoption of Veeva Link in Biotech accounts and lead efforts in product adoption and customer engagement.

The role requires strong experience in life sciences, along with excellent communication skills and project management capabilities. The position offers a competitive salary and flexible work arrangements.

Qualifications

• 3+ years of work experience, including 2+ years in client-facing roles.
• Life sciences experience, particularly in KOL engagement and medical affairs.
• Proven ability to manage executive-level stakeholders.

Responsibilities

• Own the long-term success of Veeva Link within Biotech accounts.
• Define messaging and lead product adoption strategies.
• Collaborate with sales teams to drive deal closures and renewals.

Skills

Client-facing consulting

Project management

Communication

Influencing stakeholders

Cross-functional collaboration

Education

Bachelor’s degree

Job description

Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva Link is on a mission to transform engagement with Key Opinion Leaders in Healthcare. We have several applications in different stages of maturity. Some are the industry standard, some are starting off. There is a lot to learn, there is room to grow.

Our Strategy function is responsible for the success of our products in the market; that’s from guiding the product to client success. Today, we have an opening with this team. We are looking for someone like us: relentlessly driven in their pursuit to transform our industry; with the knowledge and skills in biopharma, technology and, importantly, someone fascinated by building relationships.

• Own the adoption and long-term success of Link within emerging and small Biotech accounts, working closely with Account Partners to execute strategic account plans
• Define key messaging, map stakeholders for engagement, and lead software demonstrations and strategy meetings to drive product adoption and align with customer needs
• Collaborate with sales teams to define sales strategies, drive deals and renewals, and forecast product adoption across customers and prospects
• Lead go-to-market messaging for Link, including new products and features, to ensure effective positioning and customer value
• Evangelize the value of Link and position it effectively in the marketplace to maximize customer engagement
• Champion key themes and requirements for Link to Veeva product teams, ensuring alignment with market demands
• 3+ years of work experience, including 2+ years of successful client-facing consulting and/or strategy experience
• Life Sciences experience required, with a particular focus KOL/Thought Leader engagement, medical affairs, and/or commercial launch
• Proven ability to influence and manage executive-level customers and stakeholders
• Experience leading and influencing across a cross-functional team, driving alignment and results
• Strong and effective communicator, capable of writing and speaking clearly with confidence
• Demonstrated experience in project management, working cross-functionally, and collaborating with peers
• Bachelor’s degree required

We value your time and believe in a transparent hiring process. Here is the process you can expect.

• Follow the application process and submit your resume.
• If moving to the interview stage, our process is as follows:
  1. A conversation with the hiring manager
  2. A personality assessment
  3. A practical case exercise
  4. A final conversation with our group's Senior Leader
• Once all interviews are complete, the manager will be in touch with a final decision.

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program

• Base pay: $95,000 - $135,000
• The salary range listed here has been provided to comply with local regulations and represents a potential base salary range for this role. Please note that actual salaries may vary within the range above or below, depending on experience and location. We look at compensation for each individual and base our offer on your unique qualifications, experience, and expected contributions. This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

Veeva is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].