Associate Director, Financial Aid Operations & Automation

umd; Maryland; On-site; USD 100,000 - 101,000; Full time

Job summary

University of Maryland Eastern Shore invites applications for an Associate Director of Financial Aid. This full-time exempt role reports to the Director of Financial Aid and focuses on reporting, analysis, testing, and process improvement across FA operations, partnering with IT and campus departments.

The role requires eight years of professional FA experience with at least three in supervision, strong knowledge of federal aid programs, and proficiency with FA systems like PeopleSoft, COD, CPS,

Qualifications

• Bachelor’s degree required.
• Eight years of professional financial aid administration experience.
• Three years of supervisory experience.
• Strong knowledge of Title IV and Title VII financial aid programs.
• Familiarity with ED COD, CPS, NSLDS, and related systems.

Responsibilities

• Assist Director of Financial Aid with daily import/export processes between ED and PeopleSoft.
• Maintain knowledge of financial aid processes and related software (COD, CPS, NSLDS, SAIG).
• Monitor data entry standards and keep the FA ops manual current.
• Test patches and upgrades with the Director of Financial Aid.
• Troubleshoot and resolve processing/setup errors in the FA PeopleSoft module.
• Collaborate with IT to improve business processes and automate standard tasks.

Skills

Analytical skills

Public speaking

Multitasking

Microsoft Office

Communication skills

Team leadership

Supervisory experience

Education

Bachelor’s degree

Tools

PeopleSoft

ED Connect

CPS

NSLDS

SAIG

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Job description

University of Maryland Eastern Shore invites applications for an Associate Director of Financial Aid. This full-time exempt role reports to the Director of Financial Aid and focuses on reporting, analysis, testing, and process improvement across FA operations, partnering with IT and campus departments.

The role requires eight years of professional FA experience with at least three in supervision, strong knowledge of federal aid programs, and proficiency with FA systems like PeopleSoft, COD, CPS,