Associate Director, Financial Aid

umd; Maryland; On-site; USD 100,000 - 101,000; Full time

Job summary

University of Maryland Eastern Shore invites applications for an Associate Director of Financial Aid. This full-time exempt role reports to the Director of Financial Aid and focuses on reporting, analysis, testing, and process improvement across FA operations, partnering with IT and campus departments.

The role requires eight years of professional FA experience with at least three in supervision, strong knowledge of federal aid programs, and proficiency with FA systems like PeopleSoft, COD, CPS,

Qualifications

• Bachelor’s degree required.
• Eight years of professional financial aid administration experience.
• Three years of supervisory experience.
• Strong knowledge of Title IV and Title VII financial aid programs.
• Familiarity with ED COD, CPS, NSLDS, and related systems.

Responsibilities

• Assist Director of Financial Aid with daily import/export processes between ED and PeopleSoft.
• Maintain knowledge of financial aid processes and related software (COD, CPS, NSLDS, SAIG).
• Monitor data entry standards and keep the FA ops manual current.
• Test patches and upgrades with the Director of Financial Aid.
• Troubleshoot and resolve processing/setup errors in the FA PeopleSoft module.
• Collaborate with IT to improve business processes and automate standard tasks.

Skills

Analytical skills

Public speaking

Multitasking

Microsoft Office

Communication skills

Team leadership

Supervisory experience

Education

Bachelor’s degree

Tools

PeopleSoft

ED Connect

CPS

NSLDS

SAIG

Image Now

Job description

Job Description Summary

Organization's Summary Statement: The Department of Financial Aid at the University of Maryland Eastern Shore invites applicants to apply for a full-time, exempt position with full benefits.

Under the supervision of the Director of Financial Aid, the Associate Director of Financial Aid is responsible for various financial aid reporting, analysis, problem resolution, maintenance, testing and enhancement. Responsible for improving inefficiencies within all functional areas of Financial Aid by using technology to provide systematic solutions to problems and enhancement of existing processes. Works closely with the IT and related campus departments.

Essential Job Duties/Responsibilities

• Assists Director of Financial Aid with daily import and export processes
  between Department of Education and PeopleSoft system.
• In consultation with Information Technology Services, maintains a working
  knowledge of financial aid processes, PeopleSoft Financial Aid screens and
  software, including but not limited to ED Connect, Image Now, Common
  Origination and Disbursement (COD), federal Central Processing Services
  (CPS), Student Aid Internet Gateway (SAIG), and National Student Loan Data
  System (NSLDS).
• Monitors financial aid procedures and assures that data entry standards are
  followed and that the FA operations process manual is kept current annually.
• Works with Director of Financial Aid to test patches and upgrades regularly and
  timely.
• Maintains a clear and thorough understanding of current systems environment.
  Carries out fact finding and problem analysis where applicable. Completes test
  scenarios and works with related departments to ascertain testing effects.
• Working closely with the Director of Financial Aid, troubleshoots and resolves processing and setup errors within the Financial Aid PeopleSoft module;
  pays attention to issues that arise as a result of modifications to related
  modules of the system.
• Works closely with the Director of Financial Aid and Information Technology Services to continually grow the system and improve business process
  operations within the Financial Aid Office. Assists with the automation of
  standard processes i.e. packaging and SAP.
• Performs other related duties as required or assigned.

Physical Demands

• May require extended periods of standing, bending, stooping, sitting at desk.
• May require lifting.
• Requires communication with a variety of constituents externally and internally.
• Requires operation of a variety of office equipment.

Preferences

• Bachelor’s degree.
• Five (5) years of experience in financial aid administration with at least three (3) years of management experience.
• Supervisory experience.
• Strong knowledge of Federal Financial Aid COD / CPS / NSLDS /EdConnect /FAA Access.
• Experience with awarding, verification, review of appeals, and counseling students on federal financial aid.
• Thorough knowledge of Title IV and Title VII financial aid programs.
• Knowledge of how state programs integrate with federal and institutional funding.

Knowledge/Skills/Abilities

• Strong analytical skills to analyze and interpret financial data.
• Ability and a record of team building, problem-solving, and integrity.
• Ability to present in front of an audience.
• Ability to prioritize and balance multiple tasks/projects concurrently and respond to emergency situations effectively.
• Expertise with the Microsoft Office suite of applications.
• Effective written and oral communication skills.

Minimum Qualifications

Education: Bachelor’s degree from an accredited college or university. Experience: Eight (8) years of professional financial aid administration experience. Three (3) years of experience supervising or managing professional staff. Knowledge of accounting systems, financial reporting, and financial aid administration. Skill in oral and written communication. Skill in the use of Microsoft Office products. Ability to multitask and prioritize assignments. Ability to acquire, apply and expand knowledge of the University’s policies and operating details for sponsored programs.

Additional Job Details

Best Consideration Date: N/A

Posting Close Date: N/A

Open Until Filled: Yes

Department

UMES-VPSA-Financial Aid Operation

Worker Sub-Type

Staff Regular

Salary Range

$100,00 - $101,000

EEO Statement

UMES is an EEO/AA employer and will not discriminate against any employee or applicant because of race, age, sex, color, sexual orientation, religion, national origin, marital status, genetic information, or political affiliation. Minorities, women, veterans, and persons with disabilities are encouraged to apply. The successful candidate must be able to show acceptable documentation establishing the right to accept employment in the United States of America without employer sponsorship.

Diversity Statement

The University of Maryland Eastern Shore (UMES) is an equal access, equal opportunity institution fully committed to diversity in education and employment. All students, employees, and the campus community at UMES are valued, respected, and have the opportunity to receive an equitable experience in an inclusive, welcoming environment of openness and appreciation.

Title IX Statement

It is the policy of the University of Maryland Eastern Shore (UMES) to comply with Title IX of the Education Amendments of 1972, which prohibits discrimination (including sexual harassment and sexual violence) based on sex in the University's educational programs and activities. Title IX also prohibits retaliation for asserting or otherwise participating in claims of sex discrimination or harassment.