Associate Director, Financial Aid - Systems & Process

UM04 University of Maryland Eastern Shore (UMES); Maryland; On-site; USD 65,000 - 85,000; Full time

Job summary

The University of Maryland Eastern Shore (UMES) seeks an Associate Director of Financial Aid. This full-time role is responsible for financial aid reporting, analysis, and collaboration with IT to improve efficiency.

The successful candidate will have extensive experience in financial aid administration and supervisory skills, overseeing compliance and procedural enhancements. Opportunities for professional growth include a supportive environment dedicated to assisting students.

Qualifications

• Minimum of 8 years experience in financial aid administration.
• At least 3 years of supervisory or management experience.
• Strong knowledge of Federal Financial Aid systems.

Responsibilities

• Assist with daily import and export processes.
• Maintain knowledge of financial aid processes.
• Monitor financial aid procedures to ensure data accuracy.
• Troubleshoot and resolve processing errors.
• Work closely with IT for system improvements.

Skills

Analytical skills

Team building

Effective communication

Problem-solving

Microsoft Office proficiency

Education

Bachelor’s degree

Tools

PeopleSoft Financial Aid

ED Connect

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Common Origination and Disbursement (COD)

National Student Loan Data System (NSLDS)

Job description

The University of Maryland Eastern Shore (UMES) seeks an Associate Director of Financial Aid. This full-time role is responsible for financial aid reporting, analysis, and collaboration with IT to improve efficiency.

The successful candidate will have extensive experience in financial aid administration and supervisory skills, overseeing compliance and procedural enhancements. Opportunities for professional growth include a supportive environment dedicated to assisting students.