Asst Dir, Financial Aid

Johnson C Smith University Inc; Charlotte (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Johnson C Smith University Inc. in Charlotte, NC, is seeking an Assistant Director of Financial Aid to oversee day-to-day operations of the Office of Financial Aid and implement electronic processes across programs, ensuring accuracy and compliance.

This role advises students on loans, grants, and scholarships, administers federal and state aid programs, reconciles funds, supervises staff, and collaborates with institutional technology to optimize systems such as PowerFAIDS and COD.

Qualifications

• Bachelor's degree in an appropriate area; five years in higher education financial aid preferred.
• Deep knowledge of federal/state student aid rules and regulations.
• Ability to work with multiple databases and operating systems.
• Experience with Windows-based MS Office applications including Word, Excel, PowerPoint and Access.

Responsibilities

• Participates in recruitment to communicate with prospective and admitted students and internal offices.
• Administer and conduct ongoing statistical reviews and reconciliation of all financial aid programs.
• Ensures compliance with federal, state and institutional rules and regulations.
• Maintain day-to-day responsibility for the PowerFAIDS module and related system rules.
• Determines eligibility and awards various types of institutional, state, and federal financial aid.
• Provides support in processing Federal Direct Loan programs and COD.
• Oversee scholarships, and manage loan program accounts and reconciliation.
• Supervise Financial Aid Counseling staff and coordinate workflow.

Skills

Problem-solving abilities

Counseling and advising students

Liaison with internal and external S

Education

Bachelor's degree in an appropriate area of specialization

Tools

Jenzabar EX

SQL

PowerFAIDS

COD

Ellucian Colleague

Banner

Job description

This position is fully in-person (not remote or hybrid)

Reporting to the Director of Financial Aid, the Assistant Director of Financial Aid is responsible for implementing activities in the overall operation of student financial aid programs offered through the Office of Financial Aid and is responsible for the day-to-day operations of the office. The Assistant Director possesses functional knowledge of student financial aid processes, technical expertise and problem-solving abilities, The Assistant Director works with office and Institutional Technology personnel to develop and expand electronic processes; receives, returns and reconciles financial aid monies; serves as liaison with internal and external constituencies; counseling and advising students applying for financial aid, such as loans, grants-in-aid, or scholarships to determine eligibility for assistance. Assists with awarding, tracking and reporting of institutional and outside scholarships.

SPECIFIC DUTIES AND RESPONSIBILITIES

ESSENTIAL JOB FUNCTIONS

Participates in recruitment to ensure effective communication with prospective and admitted students, internal offices, and external agencies with the ultimate goal of enrolling students to meet stated goals.

Assists in establishing financial aid office policies by coordinating and implementing office-wide tasks and procedures.

Administer and conduct ongoing statistical reviews and reconciliation of all financial aid programs including Federal College Work-Study, Federal Pell Grant, Federal SEOG, State Aid Programs, Institutional Scholarships, Federal Direct Loans and any other source of funds for student assistance.

Ensures that the department maintains compliance with all applicable federal, state and institutional rules and regulations.

Maintain day-to-day responsibility for the Powerfaids Financial Aid module, overseeing all systems processing. Write and update rules, population selections, and other functional/technical aspects of the system.

Determines eligibility and awards various types of institutional, state, and federal financial aid.

Provides support in processing the Federal Direct Loan programs and Common Origination and Disbursement (COD).

Manage and reconcile state grant funds.

Prepare informational materials for publication and maintain current information on the departmental website.

Administer and reconcile scholarship and institutional funds.

Oversee and coordinate the Student Loan Default Management program, including prevention and management activities as well as borrower outreach.

Works closely with the Director in developing and implementing automated processes. Evaluates, trains and supervises the Financial Aid Counseling staff. Manage workflow.

Assists with outreach efforts to the community- such as recruitment to ensure effective communication with prospective and admitted students to meet stated goals.

Authorizes release of funds to students and prepares required records and reports. Reconciles all loan program accounts; maintains balance records.

ADDITIONAL JOB FUNCTIONS

Performs general clerical/administrative duties as required, including but not limited to entering computer data,copying and filing documents, typing reports and correspondence, answering the telephone, reviewing mail, etc.

Performs related duties as required.

MINIMUM TRAINING AND EXPERIENCE

Bachelor's degree in an appropriate area of specialization Five (5) years' experience working in a college or university student financial aid office

Thorough knowledge of rules and regulations within Federal and State student financial assistance programs including tax laws

Demonstrated ability to work with an array of proprietary and open-source computer operating systems and databases such as Jenzabar EX, SQL, PowerFAIDS, COD, Ellucian Colleague, Banner or comparable systems.

Experience working in a Window's based environment using Microsoft Office including Microsoft Word, Access, Powerpoint, and Excel.

The statements herein are intended to describe the general nature and level of work being performed by the employee in this position. These statements are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of a person in this position.

Finalists for this position are subject to a background check. Employment is contingent upon the successful completion of a background investigation including criminal history and identity check.