Associate Director of Financial Aid

Elizabeth City State University; Elizabeth City (NC); On-site; USD 90,000 - 120,000; Full time

Job summary

Elizabeth City State University in Elizabeth City, NC, seeks an Associate Director of Financial Aid to oversee the Office of Financial Aid operations and ensure compliance across all aid programs. The role requires leadership in policy development and acts as Deputy Director when the Director is unavailable.

The ideal candidate holds a Bachelor's degree (Master's preferred) and possesses extensive Banner expertise, along with strong communication and collaboration skills to engage campus

Qualifications

• Bachelor's degree required; Master's degree preferred.
• Extensive knowledge of Banner and related software is required.
• Ability to work in a fast-paced environment with changing regulatory guidance.

Responsibilities

• Assist with the overall operations of the Office of Financial Aid.
• Monitor compliance for all aid programs administered, including Banner processes.
• Assist with policy changes and act as Deputy Director in the Director's absence.

Skills

Banner knowledge

Office software

Policy compliance

Interpersonal skills

Project coordination

Education

Bachelor's degree

Master's degree

Tools

Ellucian Banner

COD

NSLDS

EdConnect

WinSCP

Job description

Position Number

6086-0000-0000-418

Classification Title

Associate Director of Financial Aid

Working Title

Associate Director of Financial Aid

Division

Academic Affairs

Department/Unit

Financial Aid

Section

Financial Aid (section)

Primary Purpose of Organizational Unit

The main purpose of the unit is to administer the entire private, institutional, state and federal student financial assistance programs that are offered by the university, including grants, scholarships, loans and work‑study employment opportunities. The primary mission of the office is to assist students and parents in obtaining financial assistance as they pursue their educational goals and supplement the student and or family contribution. Major functions of the office include management, processing aid applications, monitoring records and procedures for compliance with applicable state and federal laws and regulations, providing federal and state donor and recipient reports and providing general information through a wide array of outreach services to prospective and current students and parents.

Description of Work

The primary purpose of this position is to assist with the overall operations of the Office of Financial Aid. Primary responsibilities include monitoring for compliance consistency as it pertains to all the aid programs the Office administers especially as it relates to Banner processes. This position is also responsible for assisting with recommending new policies and procedures and changes to current policies and procedures. This position will serve as the Deputy Director in the absence of the Director of Financial Aid.

Competencies/Knowledge Skills, and Abilities Required in this Position

Bachelor's degree required, Master's degree preferred. All degrees must be received from appropriately accredited institutions. Extensive knowledge of Banner is required.
Possess the ability to work in a fast paced, fluid environment that is subject to change often due to regulatory guidance from various sources.
Possess an in‑depth knowledge of software programs utilized (Ellucian Banner, COD, NSLDS, EdConnect, WinSCP), Microsoft Office Suites, and others as they arise.
Possess the ability to work independently with limited oversight.
Possess effective oral, written, and interpersonal skills consistent with establishing and maintaining optimal working relationships with campus constituents, external stakeholders, and federal/state agencies.
Possess the ability to process and assign tasks and programs in compliance with applicable regulations/guidelines.

Minimum Training and Experience

Bachelor's degree required; Master's degree preferred. All degrees must be received from appropriately accredited institutions. Extensive knowledge of Banner is preferred.

Position Category

Staff

Position Status

Permanent Full Time

FLSA

Exempt

AA/EEO Statement

Elizabeth City State University is an affirmative action/equal opportunity employer. The University does not discriminate in access to its educational programs and activities, or with respect to hiring or the terms and conditions of employment, on the basis of race, color, national origin, religion, sex, gender identity and expression, political affiliation, age, disability, veteran status, genetic information or sexual orientation.

Background Check Statement

Any offer of employment to a successful candidate will be conditioned upon the University's receipt of a satisfactory criminal background report.

Eligibility for Employment

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. Elizabeth City State University State University is an Equal Opportunity and Affinitive Action Employer. Elizabeth City State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. State University is an equal opportunity and affirmative action employer.

Quicklink for Posting

https://jobs.ecsu.edu/postings/7789

Job Open Date

08/21/2026

Open Until Filled

Yes

Posting Number

EHRA00615P