Associate Director, Financial Aid

Linn-Benton Community College; Albany (OR); On-site; USD 92,000 - 125,000; Full time

Job summary

Linn-Benton Community College in Albany, Oregon, seeks an Associate Director of Financial Aid to lead critical operations and ensure regulatory compliance. The role focuses on coordinating services for students, including verification and packaging, while aligning procedures with federal and state requirements.

The position emphasizes leadership, policy development, and staff training, with responsibilities spanning Banner stewardship and program oversight.

Qualifications

• Requires a bachelor’s degree in student services administration, education, business administration, or related field.
• Five to six years of full-time directly related financial aid work experience.
• Supervisory experience required; Banner experience preferred.
• Knowledge of federal/state financial aid rules and regulations.

Responsibilities

• Provide guidance and oversight of specialized financial aid processes including Federal Work Study and SAP.
• Ensure compliance with federal/state aid requirements and audit readiness.
• Coordinate Banner, EDConnect, and related applications to manage daily workflow.
• Lead and train staff; act as backup for Director during absences.
• Oversee coordination of OSU/LBCC Dual Degree Partnership program.

Skills

Financial aid knowledge

Supervisory experience

Policy compliance

Education

Bachelor’s degree in related field

Tools

Banner

Job description

Posting

Position Information

Position Title: Associate Director, Financial Aid

Department Financial Aid and Veterans

Appointment Type: Annually Renewable

FLSA Exempt

Position FTE 1.0

Location Albany Campus, Albany, OR

Salary Grade 127

Salary Rate The starting annual salary range is $92,047 - $124,534 for a248-day schedule, plus comprehensive benefits.

Job Summary

Provides operational support to the Senior Director in managing the Office of Financial Aid and Veterans. This position is expected to contribute to decision-making processes, provide constructive feedback on policies and procedures, and assist with staff development. The primary function is to coordinate the Financial Aid office with emphasis on services to students, such as verification, packaging, and post-packaging processes while ensuring compliance with applicable policies, laws, and regulations.

Essential Duties

Regulatory Compliance, Eligibility & Specialized Program Oversight (35%)

• Provides guidance, direction, oversight and completion of specialized processes such as the Federal Work Study Program, Satisfactory Academic Progress, Return to Title IV Withdraws, Exit Counseling, Transfer Monitoring List, and other general financial aid processing and functions. Reviews and provides independent decisions/determination of professional judgment for overrides and satisfactory academic progress appeals.


• Researches and analyzes processes and practices to ensure compliance with state and federal guidelines for the determination of eligibility, fund management, and reporting of funds. Monitors compliance and changes of federal and state aid eligibility requirements. Reviews and implements new and revised procedures that reflect new or revised regulations.


• Keeps current with regulation changes and attends financial aid training to learn new federal and state regulations. Assists the Director in incorporating changes into office procedures.


• Coordinates financial aid processes for newly accredited programs, accelerated training programs, limited entry programs, and short-term programs. Ensures programs maintain federal certification.


• Ensures reconciliation of all federal and state aid with the business office. May assist with the coordination and preparation for audits, program reviews, and compliance surveys.


• Performs monthly, quarterly, and annual reconciliations for all federal and state financial aid programs (including Pell, FSEOG, Direct Loans, FWS, and Oregon state grants) in strict compliance with governing regulations, totaling just over 20 million a year.


• Responsible for transfer monitoring file transmissions to ensure compliance of federal regulations concerning mid-year transfer student aid eligibility.


• Packages financial aid awards using Banner (database). Responsible for checking two federal databases: the National Student Loan Database (NSLDS) and the Common Origination Database (COD) prior to packaging the student aid to ensure FA recipients are not receiving aid from two institutions during the same payment period.


• Performs tuition refund/repayment calculations according to return of Title IV aid guidelines as needed. Determines amounts of aid that must be refunded to a federal program and amounts students must repay.


• Establishes Cost of Attendance (COA) budgets across all enrollment levels.


• Serves as a cross-trained backup for all office positions, leveraging a deep understanding of federal and state regulations to maintain institutional compliance and uninterrupted operations during staffing transitions.

Banner System Leadership & Technical Oversight(30%)

• Responsible for the use and development of the Financial Aid Banner module. Acts as the subject matter expert through research and evaluation of use of appropriate technologies to ensure effective processes that align with financial aid regulations. Collaborates with Financial Aid System Analysts and the Information Technology department to provide streamlined and beneficial service for students.


• Designates support staff in the absence of the Financial Aid Analysts. Ensures continued operational efficiency for Banner, EDConnect, Student Forms, and other applications to manage daily workflow.


• Assists the Director in the daily management of financial aid services and functions, including packaging, disbursement, and fund management. Runs ad hoc reports, and standard Banner fund reports to monitor term and year expenditures, and inputs fund balances into Banner to determine yearly awarding. Collaborates with Financial Aid Systems Analysts and Director for awarding and disbursement rules into Banner to match office policy.


• Serves as primary backup for the Financial Aid Analyst, ensuring ongoing compliance across high-risk operations during absences.


• Serves as the Primary Designated Program Administrator with the US Department of Education to maintain access to all Federal Student Aid systems.

Program Coordination & Institutional Partnerships(15%)

• Responsible for the OSU / LBCC Dual Degree Partnership Program processes. Serve as liaison to degree partner financial aid offices for policy and procedure interpretation relevant to the degree partnership program. Advises students of OSU / LBCC financial aid policy and procedures. Responsible for training staff on the OSU / LBCC Program and ensuring data entry, reporting, and daily processing is completed.


• Engages as the primary resource for Financial Aid, Business Office, and Academic Foundation in counseling college staff, faculty, students, parents and community partners regarding general financial aid policies and procedures, financial aid programs, processes and opportunities.

Documentation, Process Management & Training (10%)

• Initiates and directs development of documentation, collaborates with Director and staff to manage department organization of procedures, and directs processes for documentation development.


• Develops and delivers detailed financial aid related training to staff, and as appropriate, to other areas within the college.


• Works effectively within a cohesive team environment to proactively share knowledge, maintain positive working relationships with staff and customers, and work collaboratively to support team members in delivering excellent customer service and meeting department objectives, including the resolution of conflicts and differences.

Staff Supervision & Operational Leadership

• Supervises various positions and levels of staff. Conducts employee performance reviews in a timely manner.


• In the absence of the Director, assumes responsibility for the operation of the Office of Financial Aid and Veterans.

Other (5%)

• Other duties as assigned.

Physical Requirements and Working Conditions

Work is generally performed in an office environment with frequent interruptions. There is minimal exposure to health or safety hazards. Position is subject to pressures and periodic stress due to time constraints and deadlines. Considerable use of a computer requires long periods of sitting at a desk. Occasional travel is required.

Education and Experience

Education and Training:

Requires a bachelor’s degree with an emphasis in student services administration, education, business administration, or a related field. Additional related experience may substitute for the educational requirement on a year-for-year basis.

Experience:

Requires five to six years of full-time directly related financial aid work experience (financial aid administration, financial aid processing with program responsibility). Requires prior experience with computer systems, operations, and database management. Banner experience preferred. Supervisory experience is required.

Knowledge, Skills and Abilities

Knowledge, Skills and Abilities:

Requires technical knowledge of financial aid rules, regulations, computer systems, operations, and processes in all areas of financial aid. Must have expertise to interpret financial aid regulations and describe reporting and database functionality needs to technical support staff. Requires an understanding of campus-based aid, loan program regulations, state aid, and other financial assistance. Must be able to perform detailed work and have knowledge of working with accelerated programs within traditional programs. Must have knowledge of fund management and skills in using system loan-module processes. Must have good organizational and time management skills. Requires problem-solving, analytical, and (oral and written) communication skills. Requires the ability to supervise and lead staff. Must be able to work respectfully with individuals from all cultures, backgrounds, and perspectives.

Employment Requirement

Criminal Background Check - C4

Linn-Benton Community College is a Fair Chance employer committed to inclusive hiring practices.

We welcome applications from individuals with a broad range of lived experiences, including those who have been involved with the justice system. If you are selected as a finalist, a conditional job offer will be contingent upon the successful completion of job-related pre-employment checks. These may include a background check, sex offender registry checks, motor vehicle history check, civil records checks, or other relevant screenings. Please note that background check results do not automatically disqualify a candidate. If you have questions or concerns about the pre-employment check process, please reach out to Human Resources at [e-mail].

LBCC is an Equal Opportunity Educator and Employer.

Posting Number:

0601404-C

Posting Date:

10/16/2026

Closing Date:

11/08/2026