Associate Director, Clinical & Workforce Experiences

Ohio

Athens (OH)

Hybrid

USD 51,000 - 85,000

Full time

3 days ago

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Benefits offered by this job

Medical

Vision

Dental

Life insurance

Holidays

Education benefits

Sick leave

Vacation

Retirement

Job summary

Ohio University in Athens, OH, seeks an Associate Director, Clinical & Workforce Experiences to lead operational initiatives that enhance the online student experience and support enrollment, engagement, and retention goals. The role reports to the Senior Director and helps scale ExperienceHub and related programs.

Working with academic colleges and university partners, the role translates strategic priorities into scalable operations, building infrastructure and measurable impact for OHIO

Qualifications

Experience leading complex, cross-functional projects with multiple stakeholders.
Ability to influence and coordinate work across teams outside direct supervision.
Design and implement scalable operational processes and workflows.
Translate priorities into actionable, sustainable operations and plans.
Use data and reporting tools to monitor progress and drive improvements.

Responsibilities

Lead cross-functional initiatives aligning with institutional goals.
Translate strategic priorities into scalable operations for online programs.
Collaborate with colleges and university partners to implement processes.

Skills

Cross-functional leadership

Stakeholder management

Process design

Strategic planning

Data-driven decision making

Job description

Associate Director, Clinical & Workforce Experiences

Position Information: Business Title – Associate Director, Clinical & Workforce Experiences. Applications Accepted From – Intradepartment. Special Instructions to Applicants – THIS POSITION IS CURRENTLY ONLY OPEN TO OHIO ONLINE EMPLOYEES.

Job Description Summary: The Associate Director, Clinical & Workforce Experiences provides operational leadership for strategic initiatives that advance the online student experience and support institutional enrollment, engagement, and retention goals. Reporting to the Senior Director of Affinity Programs & Student Engagement, this position leads the implementation and continuous improvement of ExperienceHub and other strategic initiatives by developing scalable processes, coordinating cross-functional implementation, and building the operational infrastructure needed to support institutional growth. Working collaboratively with academic colleges and university partners, the Associate Director translates strategic priorities into sustainable operations, ensuring initiatives are implemented consistently, efficiently, and with measurable impact. The position develops systems, processes, and operational models that increase institutional capacity, improve organizational effectiveness, and enable OHIO Online to scale innovative programs and services.

Posting Details

Applications will be accepted until midnight (Eastern Time Zone) on the Posting End Date.

Posting Number 2016527T

Department – Provost Office

Pay Rate: The target salary range is $51,281 to $67,947 commensurate with the selected candidate’s education and experience while considering internal equity.

Planning Unit – Office of the Provost

Work Schedule: This role is a hybrid position requiring approximately 1 day per week at the Athens campus. Normal business hours are 8:00-5:00 ET, M-F with occasional requirements outside of normal business hours. Expected hours worked per week 40+. Expected duration of assignment Ongoing.

Applicants may contact Kathy Wilson, kwilson@ohio.edu for questions about this position.

Benefits

Medical
Vision
Dental
Basic and supplemental life
Winter break closure
Paid holidays
Educational benefits for you and eligible dependents
Sick leave
Vacation
Retirement

Ohio University is proud to offer a robust healthcare plan that includes maternity care, counseling and mental healthcare, prescription coverage, vision, dental, orthodontia care, and more. Our robust benefits package also includes paid holidays, sick time, personal time, a tuition waiver up to 100% for self and dependents, an excellent retirement plan with up to a 14% employer contribution, a 12-week parental leave program, adoption reimbursement, flextime and flexplace policies, an employee assistance program, access to professional development programs, and additional employee resources. Additional information is available at https://www.ohio.edu/hr/benefits.

Total Compensation Estimator (For Full-Time Benefits Eligible Employees)

Discover the full value of joining Ohio University by clicking this link: https://www.ohio.edu/hr/compensation/total-compensation-estimator

Our Total Compensation Estimator shows your offer package in dollars: salary plus university paid benefits including health coverage, retirement contributions, paid time off, tuition benefits, and more. See details on what we offer in one place and compare different options for retirement and insurance. Estimates are informational only; exact coverage is determined by eligibility policies and official plan documents.

Preferred Qualifications

Experience leading complex, cross-functional projects or initiatives involving multiple stakeholders, interdependent work, and competing priorities.
Demonstrated ability to influence, coordinate, and accomplish work through others, including individuals and teams outside of direct supervisory authority.
Experience designing, implementing, documenting, and continuously improving scalable operational processes and workflows.
Demonstrated ability to translate strategic priorities into actionable plans and sustainable operations, including working independently and solving problems when processes or solutions are not fully defined.
Experience using technology, data, and reporting tools to manage work, monitor progress, support decision-making, and identify opportunities for improvement.

Applicant Documents

Required Documents