Associate Director, AI-Driven Commercial Ordering & Ops

Bristol-Myers Squibb Co; San Diego (CA); On-site; USD 183,000 - 221,000; Full time

Benefits offered by this job

Flexible Time Off

11 paid company holidays

Medical, dental, vision insurance

Retirement plan

Job summary

RayzeBio, a subsidiary of Bristol Myers Squibb, seeks a senior IT leader to build and optimize digital solutions for commercial operations. You will own data pipelines, integrations with external providers, and governance frameworks while working with executives to align technology with business goals and regulatory requirements.

In this role, you’ll oversee releases, vendor management, and cross-functional collaboration to deliver reliable, compliant systems that enhance order management and

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Life Sciences, Business, or a related field; advanced degree preferred.
• 8+ years of progressive experience in commercial operations technology, IT business partnering, or a related discipline within biotech, pharma, or a comparable regulated industry.
• Demonstrated experience owning or supporting commercial-facing applications (e.g., order management, distribution/logistics, license management, or supply planning systems)
• Experience building and maintaining integrated data layers or data pipelines that combine information across multiple business functions or external sources
• Proven track record partnering with senior business stakeholders to build and execute technology roadmaps
• Experience managing external vendors/suppliers, including performance oversight and issue resolution
• Strong understanding of the regulatory and compliance considerations relevant to commercial pharma/biotech systems, including GxP and computer systems validation

Responsibilities

• Build, operate, and maintain custom build digital solutions supporting RayzeBio's commercial operations, including a customer ordering portal and commercial operations solution.
• Partner with third-party providers to ensure timely, reliable data transfer related to product orders and availability.
• Develop and execute detailed testing plans, collaborating with IT teammates and larger enterprise across products.
• Create and deliver training materials for consumers of end products.
• Ensure system governance, documentation, and change control practices in regulated environments.
• Manage release cycles and coordinate training and onboarding for new deployments.
• Translate business requirements into a prioritized technology roadmap aligned with broader business needs.
• Facilitate regular roadmap reviews and business case development with senior leadership to secure alignment and resources.
• Represent commercial operations technology needs in cross-functional and enterprise IT planning forums.
• Manage vendors to ensure timely information flow from radiopharmacies and suppliers; oversee SLAs and reviews.

Skills

IT leadership

Vendor management

GxP compliance

Data pipelines

Roadmap collaboration

Stakeholder engagement

Education

Bachelor's degree

Tools

Order management systems

ERP systems

Data integration

Job description

RayzeBio, a subsidiary of Bristol Myers Squibb, seeks a senior IT leader to build and optimize digital solutions for commercial operations. You will own data pipelines, integrations with external providers, and governance frameworks while working with executives to align technology with business goals and regulatory requirements.

In this role, you’ll oversee releases, vendor management, and cross-functional collaboration to deliver reliable, compliant systems that enhance order management and