Associate Director – Advising Strategy, Coordination

Jobtailor; New York (NY); On-site; USD 120,000 - 160,000; Full time

Job summary

New York University seeks a seasoned leader to drive institutional advising strategy, align technology, and coordinate across schools to enhance student support and outcomes.

The role evolves the Advising Framework, fosters data-informed practice, and partners with internal teams and external vendors to implement innovative solutions that improve retention and graduation rates.

Qualifications

• Master's degree required with higher education experience.
• Experience providing academic support services at college/university level.
• Strong data assessment and analytics skills.
• Excellent interpersonal, communication, and organizational abilities.
• Proficiency with advising software and dashboards.

Responsibilities

• Drive institutional alignment and coordination for advising across the university ecosystem.
• Steward NYU Advising Framework's mission, vision, values, and competencies.
• Facilitate cross-school coordination for shared advising practices.
• Serve as liaison for advising technology strategy and external vendors.
• Represent advising with internal partners and guide standardized practices.
• Foster data-informed culture through shared assessment practices and metrics.
• Oversee advising data composition and datasets with Practice Community of Practice.
• Collaborate to build consensus on proactive, holistic advising.

Skills

Leadership

Communication

Data Assessment

Project Management

Collaboration

Process Improvement

Education

Master's Degree

5+ years experience in academic support services

Experience in advising or academic services operations

Tools

Advising Software

Data Dashboards

Google Apps for Education

PeopleSoft

Starfish

Stellic

Job description

• Drive high-level institutional alignment, technology and assessment strategy, and systemic coordination for academic advising across the university ecosystem


• Steward and evolve the NYU Advising Framework's core mission, vision, values, and competencies


• Facilitate cross-school coordination to implement innovative and effective shared advising practices


• Serve as a key institutional liaison for advising technology strategy


• Represent advising practices with external vendor partners


• Collaborate with internal NYU partners


• Guide standardized practices and training for advisors


• Foster a data-informed culture of continuous improvement through shared assessment practices and metrics


• Guide the University's advising assessment strategy


• Manage the composition of advising data and further develop the advising dataset in partnership with the Advising Assessment Community of Practice


• Facilitate cross-school collaboration with advising boards, academic advising leadership, accelerated advising, and academic coaching partnerships


• Build consensus to cultivate proactive, holistic, and unified advising practices supporting student flourishing, retention, and graduation goals

Requirements

• Master's Degree


• 5+ years of experience in providing academic support services for students at the college or university level, or an equivalent combination of education and experience


• Experience including advising or academic services operations


• Technical skills in advising software


• Experience with data assessment


• Excellent interpersonal, communication, and organizational skills


• Proficiency using data dashboards and spreadsheets


• Proficiency utilizing collaborative technologies


• Experience implementing new technologies to streamline administrative processes


• Ability to oversee assessment cycles and analyze data to enhance practice


• Preferred: Experience using Google apps for education, PeopleSoft, Starfish, and Stellic


• Preferred: Proven success with assessment initiatives


• Preferred: General knowledge of student services, academic advising, and large technology implementation

Core Competencies

Demonstrates expertise in academic advising strategy, data assessment, and technology implementation to enhance student support services. Proven ability to foster collaboration across departments and manage advising practices that promote student retention and success.

Highest-signal resume keywords

• Master's Degree


• 5+ Years Experience in Academic Support Services


• Advising Software Proficiency


• Data Assessment Experience


• Collaboration with Internal Partners

Hard Skills

• Advising Software


• Data Assessment


• Data Analysis


• Assessment Cycle Oversight


• Administrative Process Streamlining

Soft Skills

• Interpersonal Skills


• Communication Skills


• Organizational Skills

Industry Keywords

• Academic Advising


• Student Services


• Technology Implementation


• Continuous Improvement


• Holistic Advising Practices

Tools & Technologies

• Data Dashboards


• Spreadsheets


• Google Apps for Education


• PeopleSoft


• Starfish


• Stellic