Enterprise Ad Campaigns Customer Success Lead

MaziCTools; United States; Hybrid; USD 70.000 - 100.000; Vollzeit

Benefits dieser Stelle

Medical benefits

Mental health support

Paid time off

Parental leave

Wellness subsidy

Flexible spending account

401(k) retirement plan

Employee stock purchase plan

Professional development reimbursement

Zusammenfassung

Yelp seeks a data-driven Customer Success Specialist to partner with Multi-Location Sales in driving national advertising campaigns. You’ll optimize campaigns, manage launches, and coordinate with Sales and Engineering to meet client KPIs.

Ideal candidates have 3+ years in ad operations, strong client communication, and fluency with Excel. This role offers robust career growth and a competitive base salary in the US market.

Qualifikationen

• 3+ years in Ad Trafficking, Ad Operations or Media Buying.
• Experience with national/enterprise digital advertising clients.
• Proven ability to manage book of business and work with sales.
• Strong communication with clients and internal teams.
• Proficient in Excel and data analysis.

Aufgaben

• Serve as Yelp expert on multi-location advertiser operations and features.
• Gather information and create program launches with client recommendations.
• Activate campaigns, manage inventory, and oversee project delivery.
• Suggest optimization to meet client success metrics and monitor performance.
• Be the day-to-day partner to the Sales rep and coordinate with stakeholders.
• Troubleshoot issues and escalate to engineering when needed.

Kenntnisse

Ad Trafficking

Ad Operations

Media Buying

Client-facing

Excel

Ausbildung

BA/BS degree

Tools

Excel

Jobbeschreibung

Yelp seeks a data-driven Customer Success Specialist to partner with Multi-Location Sales in driving national advertising campaigns. You’ll optimize campaigns, manage launches, and coordinate with Sales and Engineering to meet client KPIs.

Ideal candidates have 3+ years in ad operations, strong client communication, and fluency with Excel. This role offers robust career growth and a competitive base salary in the US market.