Associate, Contract Operations Analyst

Janus Henderson Investors; Denver (CO); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

Health & wellbeing benefits

Volunteer time

Professional development

Parental leave

Employee events

Snacks & beverages

Job summary

Janus Henderson Investors in Denver is seeking a contract operations specialist to support CLM workflows, data entry, and governance across the contracting lifecycle. You will maintain trackers, renewals, and documentation while coordinating with contract managers and business owners.

The role emphasizes data accuracy, process improvement, and collaboration with Procurement, Legal, and Finance. A hybrid work model and growth opportunities are offered.

Qualifications

• Must have a bachelor’s degree in Business, Law, Legal Studies, Operations, Supply Chain, Finance, Procurement, Data Analytics, Information Systems, or a related field, or equivalent practical experience.
• 1–3 years of experience in contract administration, contract management, procurement operations, legal operations, vendor management, business operations, finance operations, data analysis, reporting, or a related operational support role.
• Basic understanding of contract lifecycle management, including intake, review, approval routing, execution, CLM data entry, repository management, metadata capture, renewal tracking, reporting, and close-out.

Responsibilities

• Review incoming requests for completeness and route matters to the appropriate contract manager or business owner.
• Maintain contract workflow trackers, renewal calendars, and lifecycle records for visibility across active contracting matters.
• Enter and manage CLM data, upload executed agreements, and ensure records are searchable and audit-ready.
• Maintain data quality by validating vendor names, dates, spend values, status, and attachments.
• Track renewals, deadlines, auto-renewals, and data exceptions; coordinate follow-up with stakeholders.
• Assist with routine contract documents under supervision; avoid ownership of negotiation strategy.
• Coordinate approval and execution processes, monitor e-signature status, and store final documents.
• Prepare and maintain contract operations reporting and metrics.
• Analyze data to identify trends and improvement opportunities.
• Collaborate with Procurement, Legal, Finance, Risk, and IT to support onboarding and governance.

Skills

Contract admin

Data accuracy

Organizational skills

Stakeholder communication

Education

Bachelor's degree in related field

Tools

Power BI

DocuSign

SAP Ariba

SharePoint

Job description

Why work for us?

A career at Janus Henderson is more than a job, it’s about investing in a brighter future together. Our Mission at Janus Henderson is to help clients define and achieve superior financial outcomes through differentiated insights, disciplined investments, and world-class service. We will do this by protecting and growing our core business, amplifying our strengths and diversifying where we have the right. Our Values are key to driving our success, and are at the heart of everything we do: Clients Come First - Always | Execution Supersedes Intention | Together We Win | Diversity Improves Results | Truth Builds Trust. If our mission, values, and purpose align with your own, we would love to hear from you!

Your opportunity

• Support the contract intake process by reviewing incoming requests for completeness, confirming required information, identifying missing documents or approvals, triaging requests by complexity and urgency, and routing matters to the appropriate Contract Manager, Commercial Contracts Counsel, Strategic Sourcing Lead or business owner.
• Maintain contract workflow trackers, renewal calendars, execution status reports, contract lifecycle records, and operational dashboards to provide accurate visibility across active contracting matters, renewals, bottlenecks, aging requests, and completed work.
• Own day-to-day CLM data entry and contract record management, including creating and updating contract records, uploading executed agreements and supporting documents, entering required metadata, maintaining parent-child contract relationships, linking amendments and renewals, and ensuring records are complete, accurate, searchable, and audit-ready.
• Maintain CLM data quality by validating vendor names, contract owners, business owners, effective dates, expiration dates, renewal terms, notice periods, spend values, contract status, approval records, risk indicators, required attachments, document types, contract categories, and repository completeness.
• Monitor upcoming renewals, notice deadlines, auto-renewals, stalled workflows, incomplete requests, pending approvals, missing signatures, and data exceptions, and coordinate timely follow-up with relevant stakeholders.
• Support the preparation and review of low-risk or routine contract documents, including confidentiality agreements, statements of work, amendments, order forms, renewal documentation, and vendor administrative forms, under appropriate supervision; commercial negotiation positions and supplier-facing negotiation strategy remain owned by Contract Managers, Commercial Contracts Counsel, or Strategic Sourcing, as applicable.
• Coordinate contract approval and execution processes, including collecting approval evidence, confirming signatory information, monitoring e-signature workflow status, saving executed agreements, and ensuring final documents and supporting records are stored in the appropriate repository.
• Prepare and maintain contract operations reporting, including intake volumes, turnaround times, backlog, aging matters, renewal pipeline, contract status, execution status, data completeness, stakeholder responsiveness, and other key operational metrics.
• Analyze contract and workflow data to identify trends, recurring process gaps, data integrity issues, manual handoffs, delayed approvals, incomplete requests, and opportunities for simplification, standardization, automation, improved controls, or improved stakeholder experience.
• Work with Strategic Sourcing, Finance, Information Security, Data Privacy, Business Continuity, and business stakeholders to support supplier onboarding, due diligence coordination, contract-related governance steps, and issue escalation, without assuming ownership of sourcing events, supplier evaluation, supplier selection, or commercial negotiation strategy.
• Assist with the administration, maintenance, and continuous improvement of contract lifecycle management tools, including CLM data standards, required fields, naming conventions, workflow processes, templates, playbooks, standard operating procedures, reporting packs, knowledge articles, and training materials.
• Provide responsive, professional, and practical support to business requestors and stakeholders, including explaining process requirements, chasing missing information, providing status updates, and escalating issues appropriately.
• Carry out other duties as assigned

What to expect when you join our firm

• Hybrid working and reasonable accommodations
• Generous Holiday policies
• Excellent Health and Wellbeing benefits including corporate membership to Wellhub
• Paid volunteer time to step away from your desk and into the community
• Support to grow through professional development courses, tuition/qualification reimbursement and more
• Maternal/paternal leave benefits and family services
• Unique employee events and programs including a 14er challenge
• Complimentary beverages, snacks and all employee Happy Hours

Must have skills

• Bachelor’s degree in Business, Law, Legal Studies, Operations, Supply Chain, Finance, Procurement, Data Analytics, Information Systems, or a related field, or equivalent practical experience.
• 1–3 years of experience in contract administration, contract management, procurement operations, legal operations, vendor management, business operations, finance operations, data analysis, reporting, or a related operational support role.
• Basic understanding of contract lifecycle management, including intake, review, approval routing, execution, CLM data entry, repository management, metadata capture, renewal tracking, reporting, and close-out.
• Strong attention to detail and comfort reviewing contractual documents and operational records for completeness, consistency, dates, party names, commercial details, approvals, metadata, required attachments, CLM field accuracy, and repository completeness.
• Ability to enter, maintain, validate, and reconcile CLM data accurately and consistently, including identifying data gaps, correcting records, and escalating recurring data quality issues.
• Strong organizational and follow-up skills, with the ability to manage multiple contract workstreams, deadlines, reporting requests, stakeholders, and information requests at the same time.
• Analytical mindset and ability to work with contract, workflow, renewal, and operational data to identify trends, gaps, exceptions, and improvement opportunities.
• Clear written and verbal communication skills, including the ability to chase missing information, explain process requirements, summarize status, prepare management updates, and escalation issues appropriately.
• Sound judgment and willingness to escape legal, commercial, risk, privacy, information security, operational resilience, governance, data quality, or stakeholder issues when appropriate.
• Proficiency with Microsoft Outlook, Word, Excel, PowerPoint, and Teams, including the ability to maintain trackers, prepare reports, and present status information clearly.
• Collaborative working style and ability to partner effectively with Procurement, Legal, Finance, Risk, Compliance, Information Security, Privacy, Business Continuity, Technology, and business stakeholders.
• Integrity, discretion, and professionalism when handling confidential supplier, legal, financial, contract, operational, and business information.

Nice to have skills

• Experience in financial services, asset management, investment management, technology, professional services, or another regulated industry.
• Experience supporting vendor contracts, statements of work, amendments, order forms, software or SaaS agreements, professional services agreements, confidentiality agreements, renewals, supplier onboarding documentation, or third‑party governance records.
• Familiarity with contract lifecycle management, procurement, e-signature, workflow, vendor risk, reporting, or analytics platforms such as Agiloft, DocuSign, Coupa, SAP Ariba, Jaggaer, Ivalua, OneTrust, Power BI, Tableau, SharePoint, ServiceNow, or similar tools, including experience with CLM record creation, metadata entry, document upload, and data maintenance.
• Experience preparing dashboards, operational reports, process maps, management information, workflow metrics, renewal reports, or data quality reports.
• Experience supporting supplier onboarding, vendor