Associate Community Manager — Customer Service & Admin

Pmp Management; California (MO); On-site; USD 42,000 - 62,000; Full time

Job summary

Property Management Professionals LLC. (PMP) seeks an Associate Community Manager to support Community Managers with administrative tasks and deliver exceptional service to homeowners, boards, and vendors.

The role involves packet assembly, portal updates, vendor coordination, and coordinating communications. The ideal candidate has 1–2 years in an admin role, strong writing and communication skills, and proficiency with Microsoft Word/Excel/PowerPoint.

Qualifications

• 4 Year College Degree preferred but not required.
• 1-2 Years of experience in an administrative role.
• Extraordinary customer service skills.
• Exceptional writing and communication skills.
• Proficient in Microsoft Word, Excel, and PowerPoint.
• Proficient in reviewing and understanding budgets and financial statements.
• Strong organizational skills.
• An honest, responsible, optimistic, and enjoyable demeanor.

Responsibilities

• Provide extraordinary customer service to homeowners, Board Members, and vendors.
• Directly assist the Community Manager with community related tasks.
• Board packet assembly, including copying, binding, labeling envelopes and mailing when applicable.
• Updating association portals, including but not limited to current documents, board member names and positions, community calendar, posting minutes, and sending email blasts.
• Communicate and coordinate with third party vendors.
• Create monthly newsletters.
• Assist with architectural application process.
• Create work orders for the appropriate vendor, follow up on status of work orders, and update system notes as necessary.
• Additional duties as assigned.

Skills

Customer service

Writing

Communication

Microsoft Office

Organizational skills

Attention to detail

Education

Bachelor's degree preferred

Tools

Microsoft Word

Excel

PowerPoint

Job description

Property Management Professionals LLC. (PMP) seeks an Associate Community Manager to support Community Managers with administrative tasks and deliver exceptional service to homeowners, boards, and vendors.

The role involves packet assembly, portal updates, vendor coordination, and coordinating communications. The ideal candidate has 1–2 years in an admin role, strong writing and communication skills, and proficiency with Microsoft Word/Excel/PowerPoint.