Associate Commercial Account Manager

Jobtailor; Chicago (IL); On-site; USD 52,000 - 72,000; Full time

Job summary

Jobtailor in Chicago seeks a motivated sales/account coordinator to support existing clients in the region, helping to retain customers and educate them for long-term relationships. You will assist in renewal processes and collaborate with senior team members to identify opportunities to extend contracts.

Success comes from strong communication, Excel proficiency, and a client-focused mindset. The role offers growth and occasional travel for client meetings, with responsibilities expanding as

Qualifications

• Bachelor’s degree in business, sales, finance, or related field preferred.
• Prior internship or work experience in sales, account management, or client service is a plus but not required.
• Basic ability to interpret and analyze information related to sales techniques.
• Self-motivated with a client-focused mindset and eagerness to learn and grow.
• Proficiency in Microsoft Excel, with the ability to learn advanced functions as needed.
• Strong communication skills to engage with internal and external stakeholders.
• Willingness to take initiative, make decisions, and solve problems in a fast-paced environment.
• Strong organizational and time-management skills to balance multiple tasks.
• Adaptability to handle increased responsibility and autonomy as the role evolves.

Responsibilities

• Support the management and retention of existing clients in a specific region to ensure maximum customer retention.
• Assist in building relationships with existing clients, emphasizing client education and serving as a trusted resource to foster long-term relationships.
• Support the renewal process for customers’ annual purchase contracts, working with senior team members to identify opportunities to extend contracts.
• Help manage sales activities by utilizing company marketing materials, educational resources, and local relationships.
• Assist in maintaining and identifying opportunities to improve the profitability of customer accounts.
• Help troubleshoot and address issues in the book of business, escalating as needed.
• Provide customers with updated information on opportunities and pricing trends.
• Assist in client meetings (virtual or in-person) with senior team members, with travel as necessary.
• Perform other duties as assigned to support the team and grow your expertise.

Skills

Sales experience

Account management

Client service

Interpersonal communication

Self-motivated

Time management

Adaptability

Education

Bachelor’s degree in business

Business, sales, finance related

Tools

Microsoft Excel

Job description

Responsibilities

• Support the management and retention of existing clients in a specific region to ensure maximum customer retention.
• Assist in building relationships with existing clients, emphasizing client education and serving as a trusted resource to foster long-term, mutually rewarding relationships.
• Support the renewal process for customers’ annual purchase contracts, working with senior team members to identify opportunities to extend contracts.
• Help manage sales activities by utilizing company marketing materials, educational resources, and local relationships.
• Assist in maintaining and identifying opportunities to improve the profitability of customer accounts.
• Help troubleshoot and address issues in the book of business, escalating as needed.
• Provide customers with updated information on opportunities and pricing trends.
• Assist in client meetings (virtual or in-person) with senior team members, with travel as necessary.
• Perform other duties as assigned to support the team and grow your expertise.

Requirements

• Bachelor’s degree in business, sales, finance, or a related field preferred
• Prior internship or work experience in sales, account management, or client service is a plus, but not required.
• Basic ability to interpret and analyze information related to sales techniques
• Self-motivated with a client-focused mindset and an eagerness to learn and grow
• Proficiency in Microsoft Excel, with the ability to learn advanced functions as needed
• Strong communication skills to engage with internal and external stakeholders.
• Willingness to take initiative, make decisions, and solve problems in a fast-paced environment.
• Strong organizational and time-management skills to balance multiple tasks.
• Adaptability to handle increased responsibility and autonomy as the role evolves.