Account Manager

UCP Group; United States; On-site; USD 60,000 - 90,000; Full time

Job summary

UCP Group in the United States is seeking an experienced Account Manager to serve as the primary day-to-day contact for assigned accounts, building trusted relationships and driving growth.

You will collaborate with product development, sourcing, and operations teams to deliver customer solutions, manage requests and timelines, and identify opportunities for assortment expansion and new business development across accounts. Travel as needed.

Qualifications

• Bachelor's degree preferred or equivalent business experience.
• 3+ years in account management, sales, merchandising, retail, or related field.
• Strong organizational and project management skills.
• Excellent written and verbal communication skills.
• Proven ability to manage multiple priorities and deadlines simultaneously.
• Strong analytical skills with proficiency in Microsoft Excel and PowerPoint.
• Experience working with retail customers preferred.
• Self-motivated, proactive, and comfortable working in a fast-paced entrepreneurial environment.

Responsibilities

• Serve as the primary day-to-day contact for assigned accounts.
• Build and maintain strong customer relationships through regular communication and business reviews.
• Manage customer requests, product development timelines, and follow-up activities to ensure successful execution.
• Identify opportunities for assortment expansion, sales growth, and new business development within assigned accounts.
• Partner with internal product development, sourcing, and operations teams to deliver customer solutions.
• Coordinate sample requests, purchases, and shipments.
• Capture store photos and maintain digital marketing photo libraries.
• Support showroom setup, customer presentations, and market visits.
• Analyze sales performance, category trends, and customer opportunities.
• Prepare sales reports, presentations, line reviews, and customer meeting materials.
• Monitor project timelines and key milestones to ensure programs remain on track.
• Support strategic planning and business development initiatives across assigned accounts.

Skills

Organizational & project management

Written & verbal communication

Multitasking & deadline management

Excel & PowerPoint proficiency

Education

Bachelor's degree or equivalent business experience

Tools

Microsoft Excel

PowerPoint

Job description

• Serve as the primary day-to-day contact for assigned accounts.


• Build and maintain strong customer relationships through regular communication and business reviews.


• Manage customer requests, product development timelines, and follow-up activities to ensure successful execution.


• Identify opportunities for assortment expansion, sales growth, and new business development within assigned accounts.


• Partner with internal product development, sourcing, and operations teams to deliver customer solutions.

Business Analysis & Planning

• Analyze sales performance, category trends, and customer opportunities.


• Prepare sales reports, presentations, line reviews, and customer meeting materials.


• Monitor project timelines and key milestones to ensure programs remain on track.


• Support strategic planning and business development initiatives across assigned accounts.

Sample & Marketing Support

• Coordinate sample requests, purchases, and shipments.


• Capture store photos and maintain digital marketing photo libraries.


• Support showroom setup, customer presentations, and market visits.

Qualifications

• Bachelor's degree preferred or equivalent business experience.


• 3+ years of experience in account management, sales, merchandising, retail, or related field.


• Strong organizational and project management skills.


• Excellent written and verbal communication skills.


• Proven ability to manage multiple priorities and deadlines simultaneously.


• Strong analytical skills with proficiency in Microsoft Excel and PowerPoint.


• Experience working with retail customers preferred.


• Self-motivated, proactive, and comfortable working in a fast-paced entrepreneurial

Additional Information

• Travel required (less than 20%).

We are looking for someone who is collaborative, customer-focused, adaptable, and excited to take ownership of accounts while helping grow our business.