Associate Client Success Manager

ADP; El Paso (TX); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Benefits start on Day 1

Volunteer time off (paid)

Nine Business Resource Groups

Career advancement opportunities

Job summary

ADP is hiring an Associate Account Manager to service existing clients and act as the front-line for solving challenges. You will build lasting relationships, educate clients on ADP products, and deliver solutions with integrity.

The role emphasizes service to companies with 50–999 employees and requires adaptability to varying inquiries. You will be part of a collaborative environment with strong training, opportunities for advancement, and comprehensive benefits starting Day 1.

Qualifications

• At least one year of experience in a customer service environment.
• Ability to work overtime during peak seasons.
• College degree is beneficial but not required.

Responsibilities

• Serve as front-line for solving clients' challenges and providing solutions.
• Build relationships with clients via phone, email, and chat.
• Educate clients on ADP products and provide recommendations.
• Maintain a high-volume daily schedule and manage inbound inquiries.

Skills

Customer service

Relationship building

Problem solving

Communication

Education

College degree

Job description

ADP is hiring an Associate Account Manager to service existing clients and act as the front-line for solving challenges. You will build lasting relationships, educate clients on ADP products, and deliver solutions with integrity.

The role emphasizes service to companies with 50–999 employees and requires adaptability to varying inquiries. You will be part of a collaborative environment with strong training, opportunities for advancement, and comprehensive benefits starting Day 1.