Associate, Client Services - Consulting Client Team

True North Insights; New York (NY); On-site; USD 85,000 - 115,000; Full time

Benefits offered by this job

Health, dental & vision

401K with 3% match

Paid vacation & sick leave

Commuting stipend

Phone stipend

Free lunch & snacks

Job summary

True North Insights in New York seeks an Associate to manage engagements from start to finish, coordinating with experts and delivering reliable, actionable insights across multiple projects daily. You will own client relationships and help shape research plans and timelines.

This role is designed for fast learners who take initiative, develop essential client-facing skills, and contribute to projects that inform strategic decisions for Tier 1/2 consulting engagements.

Qualifications

• Bachelor’s degree with minimum 3.5 GPA from an accredited institution.
• 6–18 months of professional experience; internships also accepted.
• Strong verbal and written communication; English fluency essential.
• Authorized to work in the U.S.; STEM OPT for F-1 holders considered.

Responsibilities

• Identify and engage experts to meet client needs.
• Coordinate consultations to deliver client objectives into research plans.

Skills

Client engagement

Problem-solving

Effective communication

English fluency

Education

Bachelor's degree (GPA ≥ 3.5)

Job description

True North Insights is a global expert network that connects organizations with subject matter experts who provide critical insights to inform strategic decision-making.

We believe the right knowledge can move the world forward. Since day one, that belief has driven everything we do. We exist to break through complexity, giving global investors and business leaders frictionless access to the insights that matter most — insights that fuel confident decisions, unlock opportunity, and power successful careers.

Founded in 2019 in New York City, our firm has skyrocketed from launch to becoming #7 in North America and #10 globally in just five years — and we’re just getting started. As we expand into Europe and beyond, there’s never been a better time to join our high-growth, global team.

As an Associate, you’ll manage engagements from start to finish, coordinate with experts, and ensure projects deliver clear, actionable insights. This role is designed for professionals eager to learn quickly, take initiative, and develop skills that matter in real business contexts.

No two days are the same. One day, you may be helping a hedge fund gain insights from a European airline's veteran. Another, you could coordinate a consultation with a former Fortune 10 C-suite executive to inform a client’s eCommerce strategy.

You will be the main point of contact between clients and experts, taking ownership of projects and ensuring reliable, high-quality results across multiple projects daily.

You Will

• Identify and engage experts with relevant experience to meet client needs. Reach out to experts to confirm availability and alignment with client objectives.
• Coordinate consultations to ensure smooth communication and delivery of client objectives into research plans and timelines.
• Manage multiple projects efficiently, delivering reliable outcomes under tight deadlines.
• Make informed decisions about expert selection, project scheduling, and outreach strategy
• Collaborate with teams worldwide to ensure projects meet client expectations.

About You

• Strong academic background with an attained Bachelor’s degree from an accredited institution (Minimum GPA of 3.5)
• 6–18 months of professional experience; internships or roles demonstrating client engagement or problem-solving a plus.
• Strong interest in supporting Tier 1 or Tier 2 global management consulting firms on commercial due diligence, growth strategy, market assessments, operational improvement, or similar engagements.
• Understanding of the pace, service expectations, and relationship management required to support consulting clients.
• Demonstrated initiative or leadership in academic, athletic, professional, or extracurricular activities during school/university.
• Strong verbal and written communication skills; professional and articulate presence.
• Thrive in fast-paced, results-driven environments.
• Take initiative, solve problems independently, and follow through reliably.
• Resilient, resourceful, and unafraid to roll up your sleeves.
• Motivated by goals and driven by measurable outcomes.
• Fluent in English; additional languages a plus
• Authorized to work in the U.S., including F-1 visa holders with STEM OPT

Why True North Insights

• Clear growth milestones to accelerate your career.
• Potential to advance into leadership roles, including equity opportunities within 24 months.
• Comprehensive paid training in project execution, client management, and professional development
• Diverse industry exposure—Associates are never siloed into a single sector.
• Compensation: $85,000-$115,000 on average for high-performing associates. Consisting of $65,000 base salary + uncapped monthly bonus
• Health, dental, and vision insurance
• 401K plan with guaranteed 3% company contribution
• Paid vacation, sick leave, and company holidays
• Monthly commuting and mobile phone stipends
• Daily office perks: free lunch, snacks, Monday breakfast, and weekly social events

At True North Insights, growth comes from initiative and results. You’ll be supported, challenged, and empowered to take ownership and lead from day one.

True North Insights is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees.

We don't believe in "perfect" candidates.

If you’re ready to tackle challenges and grow in a fast-moving environment, you belong here.